Head: Share Scheme Administration
Nedbank · Johannesburg, Gauteng
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Start free — we apply for you →Job Purpose
- Lead a specialist profit-centre business delivering share scheme, CSI, and investor services to internal and external clients, ensuring strong financial performance, regulatory compliance, and exceptional client outcomes.
Key Accountabilities
Business & Financial Management
- Own full P&L, strategy, and operating model of the business unit
- Drive revenue growth, cost efficiency, and sustainable profitability
- Ensure effective resourcing, governance, and commercial decision-making
Strategy & Growth
- Develop and execute the business growth and market positioning strategy
- Identify new service offerings and client opportunities
- Lead innovation, process optimisation, and digital enablement initiatives
Risk & Compliance
- Ensure full compliance with Companies Act, Trust Property Control Act, and relevant regulatory frameworks
- Oversee risk identification, mitigation, and governance processes
- Deliver strong internal and external audit outcomes
Client & Fiduciary Oversight
- Act as accountable executive for fiduciary, trustee, and investor service obligations
- Drive client acquisition, retention, and relationship management
- Ensure high standards of legal, secretarial, and investor servicing
Operations & Service Delivery
- Ensure efficient, accurate, and timely delivery of all contracted services
- Drive service excellence aligned to SLAs and client expectations
- Oversee delivery of client events and reporting outputs
Systems & Innovation
- Select, implement, automate and optimise systems and processes supporting business operations and strategy
- Drive automation, efficiency, and scalability of service delivery
Performance Measures
- Financial: Cost-to-income ratio, revenue growth, budget management
- Client: Satisfaction NPS, retention, complaints, pipeline growth
- Risk & Compliance: Audit outcomes, regulatory adherence, incidents
- Operations: SLA performance, delivery quality
- Strategic: Sustainability, implementation, project delivery
Minimum Requirements
- Relevant degree in Business, Finance, or related field, or equivalent experience
- Minimum 10 years' business management and operations experience in a related industry
Preferred Qualifications & Experience
- Postgraduate qualification e.g. MBA, CASA, CFA or equivalent
- Experience in equity, share plan, trust, or fiduciary administration environments
- Professional membership FISA, SAIT, SAICA, SAIPA or equivalent
Key Competencies
Leadership & Strategic Capability
- Strong commercial acumen and P&L leadership
- Stakeholder engagement at executive level
- Strategic thinking and decision-making
Technical & Regulatory Expertise
- Share scheme, trust, and CSI scheme administration
- Companies Act, trust law, and regulatory frameworks
- JSE and STRATE processes
Operational & Delivery Excellence
- End-to-end operational management
- Systems optimisation and process improvement
- Strong coordination and execution capability
Why This Role
- Lead a niche, high-compliance business servicing both internal and external clients
- Opportunity to optimise and transform a specialist business unit and make a difference
- Exposure to a dynamic business in a complex share schemes, trust structures, and listed company environments
Behavioural Competencies
- Customer Focus
- Inspiring Excellence
- Business Savvy
- Driving Execution
- Sharing Responsibility
- Strategic Influence
Closing date: 04 August 2026