Guest Relations Officer (Permanent)

Job Title: Guest Relations Officer Start Date: 2026-08-19 - 2026-09-16 Vacancy Type: Permanent JHB003457 Sectors: Hospitality Location: Eastern Cape , Paterson Salary: (Market related) Brief: Minimum criteria required Hotel Management Diploma/Certificate or equivalent Minimum of 1-2 years working experience in Front of House or similar position at a 5-star lodge establishment To work with an assistant or Lodge Manager to provide support of a lodge Housekeeping Checks done according to set Standards Supervising meal times and supporting the service staff, and making sure this is carried out to company standards Making sure Meal standards are adhered to before meals leave the kitchen Checking guests in and out, and taking care of guests requests during their stay To liaise with senior lodge management to report anomalies, variances and new ideas for improvements Assist with Stock Counts and Weekly and Monthly Reports Detail: Competencies required : English - Well Spoken and Presentable Customer Focused Computer literate on MS office (intermediate level excel) - knowledge of Lightspeed, Sage Evolution and Protel Good guest relations with knowledge of Hosting/Butler skills preferred Contributing to team success An eye for detail and good common sense Good knowledge of Food & Beverage Service, Housekeeping & Front Office show more... For more information please contact: Bronwen Parker Apply