Group Risk Administrator
Watershed Consulting · Johannesburg, Gauteng
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Group Risk Administrator 2 x - R18000pm
Description
We are seeking two (2) dedicated Group Risk Administrators to join our team in Braamfontein, Johannesburg.
Mode of hire: 12 months renewable contract
This role requires on-site attendance three days per week.
Applicants must submit a clear credit report along with their CV.
Duties & Responsibilities
Responsibilities
- Administer group risk benefit schemes and employee insurance programs.
- Process new member enrolments, amendments, terminations, and beneficiary updates accurately and in a timely manner.
- Coordinate and track claims administration, including death, disability, critical illness, and income protection claims.
- Prepare monthly and ad-hoc reports related to group risk schemes and claims.
- Reconcile insurer invoices and premium payments against employee and payroll records.
- Ensure compliance with regulatory requirements, company policies, and insurer processes.
- Respond to employee queries regarding benefit coverage, eligibility, and claims procedures.
- Support annual benefit renewals, audits, and employee benefit communication initiatives.
- Assist with process improvement projects and system enhancements related to benefits administration.
Desired Experience & Qualification
Qualifications
- Certificate or degree in Human Resources, Insurance, Business Administration, or related field preferred.
- Minimum 2 years experience in group risk or employee benefits administration, or related insurance administration experience.
- Proven experience processing life, disability, critical illness, or income protection claims is advantageous.
- Strong computer skills, including experience with HRIS or benefits administration systems and Microsoft Excel.
- Excellent communication skills and the ability to deal with confidential information professionally.
- Ability to work independently, manage multiple priorities, and meet deadlines.
- Immediate availability to start is required.
- Clear credit report must be submitted with CV.
Skills
- Group risk administration
- Benefits administration
- Claims administration
- Life insurance administration
- Disability insurance administration
- Critical illness claims management
- Income protection administration
- Member enrolment processing
- Beneficiary management
- Invoice and premium reconciliation
- Regulatory compliance
- HRIS administration
- Reporting and analytics
- Microsoft Excel
- Data reconciliation
- Stakeholder communication
- Employee communication
- Audit support
- Process improvement
- Time management
- Confidentiality and data protection
- Attention to detail
- Customer service