Grade A/B -Hotel Security Senior Supervisor

Fidelity Services Group · Cape Town, Western Cape

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About the Role

  • We are seeking dedicated and professional Hotel Security Officers to join our team at a prestigious FIVE-STAR hotel. In this role, you will focus on ensuring the safety and security of our guests and staff while maintaining a welcoming atmosphere. Your ability to communicate effectively and present a neat appearance will be key to your success in this guest-facing position.

Key Responsibilities

  • Monitor and patrol the hotel premises to prevent and detect signs of intrusion or suspicious activity.
  • Respond promptly to incidents, including but not limited to security breaches, disturbances, and guest inquiries.
  • Ensure that security equipment, such as CCTV cameras and alarm systems, is operational and report any malfunctions to management.
  • Provide excellent customer service by assisting guests and addressing their security-related concerns.
  • Collaborate with hotel management and staff to uphold safety protocols and enhance security measures.
  • Maintain accurate logs and reports of daily activities, incidents, and observations.
  • Conduct regular checks of guest areas, ensuring a secure environment at all times.
  • Participate in training and development programs to enhance your security skills and knowledge.

Requirements

  • Valid Grade A/B Psira Certificate
  • Atleast 3-5 years experience in a supervisory role or hospitality setting
  • Well Spoken in English and can communicate fluently
  • Neatly groomed individual
  • Computer literate
  • Matric
  • Should be able to travel to Cape Town, Tokai areas

Additional Qualifications

  • First Aid, Fire Fighting, Health and safety certification.
  • Additional language proficiency is a plus.
  • Familiarity with security technology and systems.

Deadline:30th September,2026

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