General Manager -Whalesong Hotel &Spa
Legend Hospitality Group · Western Cape
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- Whalesong Hotel & Spa is seeking a seasoned and experienced General Manager to lead the property's operations and team. The ideal candidate is operationally strong, guest-focused, and capable of managing high-pressure environments, particularly during peak tourism seasons.
Key Responsibilities
- Oversee full hotel and spa operations
- Lead department heads and teams across all functions
- Ensure exceptional guest experience and service delivery
- Drive financial performance and operational efficiency
- Implement standards, systems and brand strategy
- Manage peak-season pressure and staffing dynamics
Requirements
- Proven experience as a General Manager within a hotel, lodge, or resort environment
- Strong leadership and operational background
- Financial and commercial acumen
- Ability to perform under pressure and lead during high season
- Strong team management and guest engagement skills