General Manager - Upmarket Restaurant in Rosebank
Ad Hoc Client - 5398119 · Rosebank · Market related
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We're looking for an experienced, hands-on General Manager to lead this well established Johannesburg restaurant into its next chapter.
As General Manager, you will take full ownership of the day-to-day running of the restaurant. From front-of-house excellence and kitchen coordination to financial performance and team leadership. You'll be the face of the restaurant, ensuring every guest receives the exceptional service and dining experience our reputation is built on, while driving operational efficiency and profitability behind the scenes.
Duties & Responsibilities
Key Responsibilities
Oversee full restaurant operations, including front-of-house, bar, and coordination with kitchen management
Lead, train, mentor and motivate a team of waitstaff, hosts, bartenders and supervisors to deliver consistently outstanding service
Manage staff rosters, recruitment, onboarding and performance reviews
Drive revenue, control costs, and manage budgets, stock levels and supplier relationships
Monitor and uphold health, safety and hygiene standards in line with regulatory requirements
Handle guest relations, including resolving complaints and building relationships with regular patrons
Maintain and enhance the restaurant's premium brand standards, ambience and reputation
Manage the wine cellar programme and liaise with suppliers on selection
Oversee private dining bookings and special events
Report on sales, labour costs and operational KPIs to senior management/ownership
Ensure compliance with liquor licensing, POPIA, and all relevant hospitality regulations
Desired Experience & Qualification
What We're Looking For
South Africans with a valid ID document
Minimum 5 years' experience in a General Manager or senior Restaurant Manager role, ideally within fine dining or a premium steakhouse/grill environment
Proven track record of managing high-volume, high-standard restaurant operations
Strong financial acumen — budgeting, stock control, P&L management
Excellent leadership skills with experience managing and developing large front-of-house teams
A passion for food, wine and exceptional guest experience
Outstanding interpersonal and conflict-resolution skills
Sound knowledge of health, safety and liquor licensing requirements
Proficiency with POS systems, rostering software and MS Office/Google Workspace
Flexibility to work evenings, weekends and public holidays as required by restaurant trading hours
Own transport and a valid driver's license advantageous
Package & Remuneration
What We Offer
The opportunity to lead one of Johannesburg's most iconic and award-winning steakhouses
A competitive, market-related salary based on experience
A dynamic, high-energy hospitality environment with a loyal, established clientele
Career growth within an established restaurant group with a strong industry reputation
Does this sound like you?
Then we're looking forward to hearing from you!