General Manager - Transportation Hub (EL)

Requirements

• Matric / Grade 12.
• Diploma or Degree in Business Management, Retail Management, Operations Management, Logistics, Supply Chain or a related discipline.
• Additional qualifications in Health & Safety, Facilities Management, Retail Fuel Operations or Finance would be advantageous.
• Minimum of 10 years' senior management experience within one or more of the following sectors:

• Retail petroleum and fuel operations
• Service stations and truck stop management
• Retail or convenience store operations
• Logistics, transport depots or fleet operations
• Multi-site or multi-department operational management

• Demonstrated experience managing large teams, multiple business units and operational budgets.
• Strong commercial and financial management experience, including budgeting, forecasting, cost control and profitability management.
• Knowledge of retail POS systems, fuel management systems, CCTV and access control technologies.
• Experience using WinBranch, NAMOS and SAP Retail systems.
• Advanced Microsoft Office 365 proficiency.
• Sound understanding of South African labour legislation and MIBCO regulations.
• Strong leadership, organisational, analytical and problem-solving abilities.
• Ability to work flexible hours and respond to operational emergencies when required.
• High levels of professionalism, integrity and confidentiality.

Responsibilities

Strategic and Operational Leadership

• Provide overall leadership and direction for all operational areas of the transportation hub. • Oversee the day-to-day management of fuel operations, retail facilities, food outlets, truck parking, accommodation and supporting infrastructure. • Develop and implement operational strategies that improve efficiency, profitability and customer satisfaction. • Ensure the facility consistently delivers world-class service standards. Financial and Commercial Management

• Manage the overall operational budget and financial performance of the hub. • Monitor revenue, expenditure, profitability and key financial performance indicators. • Drive revenue growth across all business units. • Oversee procurement, cost control, cash management, reconciliations and audit compliance. • Identify new commercial opportunities to maximise facility utilisation and profitability. People Leadership

• Lead, mentor and develop departmental managers and operational teams.
• Oversee recruitment, onboarding, training, succession planning and performance management.
• Ensure compliance with labour legislation, company policies and MIBCO agreements.
• Build and maintain constructive relationships

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