General Manager
Staff Connection · Cape Town
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Hotel General Manager (GM)
We’re seeking a dynamic and hands-on Hotel General Manager to lead operations, elevate guest experiences, and drive commercial performance within a high-end hospitality environment. This role calls for a confident leader with strong business acumen, a passion for service excellence, and a proven ability to manage people, processes, and profitability. Duties & Responsibilities
Key Requirements
- Diploma or Degree in Hotel Management / Hospitality / Business
- Local citizens
- Minimum 5+ years’ experience as a Hotel GM within a 4* / 5* environment
- Strong background in operations, guest relations, and revenue management
- Demonstrated commercial & financial management capability
- Proven leadership and team development skills
- High-volume guest stay experience advantageous
Core Responsibilities
- Oversee full hotel operations, ensuring exceptional guest satisfaction
- Drive revenue, cost control, and overall financial performance
- Lead, mentor, and inspire multidisciplinary teams
- Maintain brand standards and operational excellence
- Strengthen stakeholder and owner relationships
Profile We’re looking for a professional, service-driven leader who thrives in a fast-paced environment, makes decisive business-focused decisions, and embodies a strong guest-first mindset. Package & Remuneration
R40k CTC - R45k CTC