General Manager - Payments & POS Technology

Believe Resourcing PTY Ltd · Negotiable

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Introduction

General Manager – Payments & POS Technology

Location:   Remote – South Africa

Employment Type:   Full-time, Executive Management

Salary:   Open, depending on experience

Travel:   Periodic international travel across Africa, Europe and Asia

Reports to:   Group Managing Executive / Group COO

About the Opportunity

We are seeking an experienced and commercially driven   General Manager   to take overall responsibility for the strategic, commercial and operational management of a specialist   payments and POS technology business .

This is a hands-on executive leadership role suited to an individual with deep experience in the   POS terminal and electronic payments industry , combined with strong commercial, operational and financial management capabilities.

The successful candidate will lead a specialised team while driving business growth, product expansion, operational excellence, supplier partnerships and customer success across Africa.

Key Responsibilities

  • Lead the overall   strategic, commercial and operational management   of the business.
  • Drive   revenue, profitability, market share and business growth   across Sub-Saharan Africa.
  • Develop new business and maintain strategic relationships with   banks, fintechs, payment providers, retailers and partners .
  • Lead the   POS product strategy , including hardware, software, Android terminals and value-added solutions.
  • Manage key   international suppliers and technology partners , particularly across Europe and Asia.
  • Oversee   procurement, logistics, inventory, repairs, deployment and customer service .
  • Work closely with software and technical teams to ensure products remain   competitive, commercially viable and market relevant .
  • Manage   budgets, forecasts, margins, costs and overall financial performance .
  • Lead, develop and retain a   high-performing specialist team .
  • Identify new   markets, products, partnerships and commercial opportunities   to support expansion.
  • Ensure strong   governance, risk management, operational efficiency and customer satisfaction .
  • Represent the business at a senior level with   customers, suppliers, technology partners and the broader Group .

Minimum Requirements

Essential

  • Bachelor's degree in   Business, Commerce, Engineering, Information Technology, Electronics or a related field .
  • 10+ years' experience within the payments and/or POS terminal industry .
  • 5+ years' experience in senior management or executive leadership .
  • Demonstrated experience managing the   financial performance of a business .
  • Strong commercial, strategic and operational leadership experience.

Advantageous

  • MBA or relevant postgraduate qualification.
  • Payments, banking or electronic transactions certifications.
  • Experience working with international hardware manufacturers.
  • Experience distributing and selling POS terminals across Sub-Saharan Africa.

Experience Required

The successful candidate should have strong experience in

  • POS payment terminals and terminal ecosystems.
  • Android-based payment devices.
  • POS procurement, distribution, deployment, support and repairs.
  • Acquiring banks, payment service providers and fintech ecosystems.
  • Working with suppliers and manufacturers across   Asia and Europe .
  • Operating across multiple African markets.
  • Commercial negotiations and contract management.
  • Managing software development or technology product teams.
  • Growing revenue and expanding product portfolios.

Key Competencies

Leadership & Commercial

  • Strategic thinking
  • Business development
  • Commercial negotiation
  • Financial acumen
  • Decision-making
  • Team leadership
  • Industry
  • POS technology
  • Electronic payments
  • Banking and fintech ecosystems
  • Payment acceptance technologies
  • Supply chain and distribution

Personal

  • Entrepreneurial and self-motivated
  • Results-driven
  • Customer-focused
  • Strong communicator
  • Highly organised
  • Adaptable and comfortable with change
  • Comfortable operating across diverse international markets
  • Confident engaging virtually with employees, customers and international partners

Why Consider This Opportunity?

This is an opportunity to   lead a specialist payments technology business with growth potential across Africa , with significant ownership of the company's commercial, operational and strategic direction.

The role offers exposure to   fintech, POS technology, international suppliers and African market expansion , making it an ideal opportunity for an entrepreneurial payments executive who enjoys combining strategy with hands-on execution.

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