General Manager - Payments & POS Technology
Believe Resourcing PTY Ltd · Negotiable
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General Manager – Payments & POS Technology
Location: Remote – South Africa
Employment Type: Full-time, Executive Management
Salary: Open, depending on experience
Travel: Periodic international travel across Africa, Europe and Asia
Reports to: Group Managing Executive / Group COO
About the Opportunity
We are seeking an experienced and commercially driven General Manager to take overall responsibility for the strategic, commercial and operational management of a specialist payments and POS technology business .
This is a hands-on executive leadership role suited to an individual with deep experience in the POS terminal and electronic payments industry , combined with strong commercial, operational and financial management capabilities.
The successful candidate will lead a specialised team while driving business growth, product expansion, operational excellence, supplier partnerships and customer success across Africa.
Key Responsibilities
- Lead the overall strategic, commercial and operational management of the business.
- Drive revenue, profitability, market share and business growth across Sub-Saharan Africa.
- Develop new business and maintain strategic relationships with banks, fintechs, payment providers, retailers and partners .
- Lead the POS product strategy , including hardware, software, Android terminals and value-added solutions.
- Manage key international suppliers and technology partners , particularly across Europe and Asia.
- Oversee procurement, logistics, inventory, repairs, deployment and customer service .
- Work closely with software and technical teams to ensure products remain competitive, commercially viable and market relevant .
- Manage budgets, forecasts, margins, costs and overall financial performance .
- Lead, develop and retain a high-performing specialist team .
- Identify new markets, products, partnerships and commercial opportunities to support expansion.
- Ensure strong governance, risk management, operational efficiency and customer satisfaction .
- Represent the business at a senior level with customers, suppliers, technology partners and the broader Group .
Minimum Requirements
Essential
- Bachelor's degree in Business, Commerce, Engineering, Information Technology, Electronics or a related field .
- 10+ years' experience within the payments and/or POS terminal industry .
- 5+ years' experience in senior management or executive leadership .
- Demonstrated experience managing the financial performance of a business .
- Strong commercial, strategic and operational leadership experience.
Advantageous
- MBA or relevant postgraduate qualification.
- Payments, banking or electronic transactions certifications.
- Experience working with international hardware manufacturers.
- Experience distributing and selling POS terminals across Sub-Saharan Africa.
Experience Required
The successful candidate should have strong experience in
- POS payment terminals and terminal ecosystems.
- Android-based payment devices.
- POS procurement, distribution, deployment, support and repairs.
- Acquiring banks, payment service providers and fintech ecosystems.
- Working with suppliers and manufacturers across Asia and Europe .
- Operating across multiple African markets.
- Commercial negotiations and contract management.
- Managing software development or technology product teams.
- Growing revenue and expanding product portfolios.
Key Competencies
Leadership & Commercial
- Strategic thinking
- Business development
- Commercial negotiation
- Financial acumen
- Decision-making
- Team leadership
- Industry
- POS technology
- Electronic payments
- Banking and fintech ecosystems
- Payment acceptance technologies
- Supply chain and distribution
Personal
- Entrepreneurial and self-motivated
- Results-driven
- Customer-focused
- Strong communicator
- Highly organised
- Adaptable and comfortable with change
- Comfortable operating across diverse international markets
- Confident engaging virtually with employees, customers and international partners
Why Consider This Opportunity?
This is an opportunity to lead a specialist payments technology business with growth potential across Africa , with significant ownership of the company's commercial, operational and strategic direction.
The role offers exposure to fintech, POS technology, international suppliers and African market expansion , making it an ideal opportunity for an entrepreneurial payments executive who enjoys combining strategy with hands-on execution.