General Manager – Operations & Business Development
West Coast Personnel · Cape Town, Western Cape
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Start free — we apply for you →- An outsourcing business is looking for a General Manager in Cape Town with experience in Temporary Employment Services.
- Preference will only be given to candidates already living and established in Cape Town and familiar with the broader Western Cape commercial and operational environment.
Responsibilities
- Lead and execute business strategy to drive growth, market expansion, and new revenue streams
- Oversee full operational performance, ensuring efficiency, compliance, and service excellence across contracts
- Manage financial performance, including budgeting, cost control, and profitability
- Drive business development, client retention, and stakeholder relationship management
- Lead, mentor, and develop teams, ensuring high performance and accountability
- Monitor KPIs, analyse performance data, and report on business outcomes
- Ensure compliance with OHS, regulatory, and client-specific requirements
Requirements
- Matric
- BCom degree Business Management, Finance, or similar, with strong commercial and operational experience.
- Proven 10 yrs experience within outsourcing, TES, or a related services-driven industry
- Proven experience managing budgets, financial performance, and profitability P&L ownership
- Strong commercial acumen with a track record of business growth
- Advanced MS Office skills, particularly Excel, and exposure to social media strategy
- Excellent communication and leadership skills
- Highly organised, self-driven, and capable of managing multiple priorities under pressure
- Own vehicle
- Based in Cape Town, with occasional travel required to Gauteng