General Manager - Admin

Humankind Group · Cape Town

Posted 6 August 2026

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Reference: HC005508-Robyn-1

General Manager (Admin) – Luxury Hospitality Property

Cape Town, Western Cape Duties & Responsibilities

About the Role

A prestigious luxury hospitality property in Cape Town is seeking a seasoned General Manager (Admin) to support the Senior General Manager in overseeing the administrative and operational backbone of the business. This is a hands-on leadership role , ideal for an experienced hospitality professional who thrives in both operations and structured administration . You will play a key role in ensuring the smooth running of the property while enabling the Senior GM to focus on delivering an exceptional guest experience.

Key Responsibilities

  • Oversee all administrative functions across the property
  • Manage payroll processes , staff scheduling, and related administration
  • Ensure full compliance with statutory and operational requirements
  • Handle contracts , including staff and supplier agreements
  • Manage supplier relationships and service providers
  • Coordinate event administration (e.g. weddings, private functions, special events)
  • Prepare and submit monthly financial and operational reports
  • Support overall operational management of the property
  • Act as Manager on Duty when required
  • Work closely with the Senior GM to drive efficiency and performance

Minimum Requirements

  • Proven experience as a General Manager / Deputy General Manager / Operations Manager within hospitality
  • Strong background in hotel, lodge, or luxury property management
  • Solid experience in administration, compliance, and reporting
  • Exposure to payroll, contracts, and supplier management
  • Experience in events or function coordination is advantageous
  • Ability to operate at a senior, decision-making level

Key Competencies

  • Strong leadership and organisational skills
  • High level of attention to detail
  • Excellent communication and interpersonal skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Hands-on, proactive, and solutions-driven approach

Ideal Candidate

  • A well-rounded hospitality professional who enjoys the administrative and operational side of running a property
  • Comfortable taking ownership and acting as the right-hand to the Senior GM
  • Passionate about delivering excellence while ensuring strong structure and compliance behind the scenes

Package & Remuneration

R 450000 - R 480000 - Annually

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