Gaming Technical & Floor Assistant

Sun International · Cape Town, Western Cape

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Main Purpose of the Job

  • Responsible to service and clean the components on gaming related equipment to required standards to prevent failures

Job Requirements

Duties and Responsibilities include

  • Maintained Gaming Product
  • Cleaning, servicing, replacing and testing of minor components of EGMS, Gaming Kiosks, Displays, card reader, keypads, IView screen, note acceptor, EGM bases, Gaming Table
  • Equipment, Signage, cashiering equipment, marketing and promotional equipment Refer to the work output task register
  • Record all job cards
  • Move and place EGMs
  • Clean-up move location
  • Ensures RGP information is displayed
  • Gaming Technical Standards
  • Clean-up move location
  • Keep workshop tidy and safe
  • Clean, store and secure equipment
  • Customer Service
  • Provides accurate guest information including promotional information
  • Greets guests with a friendly smile, eye contact on arrival, friendly goodbye and treated with respect at all times
  • Be available and interact with guests to assist with queries

Minimum requirements Education and Experience

  • Grade 12 academic with at least a C symbol in Natural Science and Mathematics or
  • Grade 12 technical with at least a C symbol in Maths and Electronics/ Electrical or
  • N3 - Electric/ Electronic

Work conditions and special requirements

  • Ability to work shifts that meet operational requirements
  • Physically able to work and stand for long periods of time
  • Physically able to move machines and handle and work with tools applicable to the job

Skills and competencies

Core & personal behavioural competencies

  • Analytical skills
  • Problem Solving
  • Collecting Information listening; asking questions
  • Dealing with Customers
  • Checking
  • Following Instructions
  • Emotional resilience

Technical proficiency competencies

  • Gaming Component Knowledge
  • Gaming Component Servicing & repairs
  • System auditing& investigations
  • English verbal communication skills
  • Proficient Gaming Technical Standards 30% computer skills
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