Furniture Consultant (40hr) - @Home Livingspace - Design Quarter (Gauteng)

Responsibilities

• Deliver an exceptional customer experience as a brand ambassador for @home Livingspace.
• Build meaningful customer relationships by understanding needs and providing tailored furnishing and lifestyle solutions.
• Consistently achieve and exceed individual sales and service targets.
• Drive sales through consultative selling, relationship building, and effective closing techniques.
• Identify and maximise sales opportunities through proactive customer engagement.
• Convert enquiries into sales through excellent product knowledge and customer service.
• Maintain a thorough understanding of products, promotions, and industry trends.
• Take ownership of personal sales performance and contribute to overall store success.
• Ensure showroom presentation, merchandising standards, and stock levels are maintained to the highest standard.
• Contribute to the profitability and growth of the store.

Qualifications

• Grade 12 Matric

Experience

• Proven sales experience with a track record of achieving or exceeding targets.
• Experience working in a target-driven and/or commission-based sales environment.
• Experience selling premium, high-value, lifestyle, luxury, or aspirational products will be advantageous.
• Strong customer engagement and relationship-building experience.
• Experience converting customer interactions into sales outcomes.
• Furniture, homeware, décor, telecommunications, automotive, financial services, luxury retail, or similar sales experience will be advantageous but is not essential.

Skills

• Communication skills
• Interpersonal skills.
• Strong negotiation.
• Commercially aware.
• Ability to identify customer needs and provide tailored solutions.
• Strong relationship-building capability.
• Ability to thrive in a fast-paced retail environment.
• Organizational and administrative skills.
• Professionalism and accountability.
• Flexible and adaptable to meet business requirements, including weekends, public holidays, and evening shifts

Behaviours

• Adhering to Standards - Ensures quality and compliance in the delivery of their work
• Continual Improvement - Actively seeks opportunities to continually improve processes
• Decision Making - Analyses complex situations to ensure effective and timely choices
• Driving & Persevering
• Leading Others - Inspires and guides others to achieve collective goals
• Meeting Customer Expectations - Consistently delivers exceptional customer service
• Planning & Organizing - Uses a structured approach to effectively manage tasks
• Relating & Networking