Funeral Agent: Kokstad (Eastern Cape)
AVBOB South Africa · Eastern Cape
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RESPONSIBILITIES INCLUDE
- Positively uphold the AVBOB brand at all times.
- Arrangement and execution of funerals in line with AVBOB standards and client's needs.
- Upholding high levels of customer services to AVBOB clients
- Operational management of the branch.
- Management of the AVBOB funeral branch in line with the legislative requirements.
- Management of infrastructure buildings, fleet, operational equipment, etc. in line with the set AVBOB standards.
- Management of AVBOB stakeholders internal and external.
- Management training and development of branch staff.
- Business focus and drive to achieve business deliverables.
Requirements
QUALIFICATION REQUIREMENTS FOR THIS POSITION
- Relevant business related post-matric qualification.
- Computer literacy.
SKILS REQUIRED FOR THE POSITION
- Business acumen operational, sales, marketing and customer service.
- People management skills.
- Business and functional experience in the funeral industry will be an advantage.
- Good financial management experience will be a definite advantage.