Fund Administrator

Minimum Requirements

• 4+ years of back office, fund administration, or investor operations experience in financial services.
• Working knowledge of AML/KYC onboarding.
• Excellent telephone manner and client-facing confidence, including with high-net-worth investors and intermediaries.
• Strong organisational and coordination skills; able to hold many threads at once without dropping detail.
• Proficiency in Excel.
• Comfortable with CRM and document management systems.
• Clear, professional written communication.
• Familiarity with distributor and IFA channel operations (advantageous).
• Experience supporting a senior executive (advantageous) .

Main Accountabilities

• Raise execution and coordination
• Work closely with the CFO and Business Development Team on day-to-day execution of the raise; keep all moving parts synchronised and surface what needs attention before it becomes urgent.
• Track workflow across investors, distributors, and advisors; hold the master view of status and next actions.
• Coordinate diaries and deadlines across the CFO, distribution partners, and counterparties.

• Investor onboarding and administration
• Process subscriptions and onboarding documentation from receipt to execution.
• Run AML/KYC verification on every investor and connected party; escalate exceptions.
• Maintain complete, audit-ready investor files and an accurate investor register.

• Client and distributor liaison
• Act as first point of contact for investor and distributor queries — confident and professional on the phone and in writing.
• Set up and coordinate meetings between distributors and IFAs; manage invitations, scheduling, and follow-up so distributors can attend prepared.
• Chase incomplete applications through to close-out.

• Client support
• Support clients in assembling and preparing their tax documentation (administrative support only; substantive queries escalated per protocol).
• Support the distribution of statements, confirmations, and tax certificates.

• Records and controls
• Apply the onboarding checklist and control framework on every file.
• Maintain records to regulatory standards and support audit requests.
• Keep document version control across the subscription pack and templates.