Functions and Events Coordinator
University of Mpumalanga UMP · Mpumalanga
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- The primary role of this position is to coordinate functions and events in Hotel & Catering Services. The incumbent will also be responsible for ensuring that venue set-ups & breakdowns are done in a timely manner, as well as providing excellent service during functions and events. The incumbent will ensure food safety compliance in functions and events.
Key Performance Areas
- Functions and events coordination.
- Staff supervision & admin management.
- Hygiene, health, and safety.
- Rotational Duty Management.
- Training of hospitality students.
Minimum Requirements
- Matric + 3 Year Diploma/ Degree in Events Management, Hospitality Management/ Food and Beverage Management, or any other relevant qualification.
- 4 years' experience in Events Management or Banqueting is a must.
- Registration with any relevant professional board will be an added advantage.
Key Competencies
- Excellent participative management and leadership skills.
- Excellent judgment, analytical and critical thinking, decision-making, and problem-solving skills.
- Creative mindset with a data-driven approach to decision-making.
- Demonstrated ability to handle customer complaints.
- Excellent interpersonal and cross-cultural communication skills.
- The ability to function effectively in a multilingual and multicultural environment.
- Excellent writing and communication skills.
Personal Attributes
- Good attitude and flexibility towards changing working hours and shifts according to the requirements of a 24-hour hotel operation working weekends, public holidays, and shifts.
- People-oriented, hard worker, responsible, reliable, creative, and innovative.