Front office supervisor/Manager
Job Crystal · North Coast, KwaZulu-Natal
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Front office supervisor/Manager - North Coast, KZN Kwazulu Natal
FIRST GROUP | CAREERS
WE'RE HIRING
FRONT OFFICE MANAGER
La Montagne Resort | Ballito, KwaZulu-Natal
Join our team! La Montagne Resort is looking for a capable and service-oriented Front Office Manager to oversee the daily front office operations, deliver exceptional guest service, support smooth reservations, and lead an efficient team. Job Specification
KEY RESPONSIBILITIES
Manage reception and day-to-day front office operations.
Oversee guest check-in and check-out procedures.
Handle reservations received by phone, email, and online channels.
Supervise, guide, and support the front office team. Offer
Ensure excellent guest service and satisfaction.
Manage room allocations and special guest requests.
Maintain accurate records and oversee cash handling.
Liaise with other departments to support smooth resort operations.
MINIMUM REQUIREMENTS
Previous experience in a front office or hospitality environment; management experience is preferred.
Strong leadership and team management skills.
Excellent communication and interpersonal skills.
Computer literacy, including a Property Management System (PMS) and Microsoft Office.
WHAT WE OFFER
Market-related remuneration.
Benefits package.
Live-in position, where applicable.
A supportive and dynamic work environment.
The opportunity to be part of a well-known and respected brand.
WORKING HOURS
Shift work, subject to operational requirements. One day off per week, with the day determined by operational requirements.
INTERESTED IN JOINING OUR TEAM?
Send your CV to Roxanego@firstgroup-sa.co.za
Monthly Salary: Market related