FRONT OFFICE ADMINISTRATOR (Wealth Management)

Introduction

An Umhlanga-based Wealth Management Firm is looking for an experienced, confident and professional candidate to run their front office and provide administrative support to their high-net-worth client base.

RESPONSIBILITIES INCLUDE

• Client liaison & set up of meetings (including assisting the advisors with meeting prep), CRM & Internal Workflow Management including portfolio schedules and Annual Reviews for clients

• Obtaining printouts of statements, tax certificates and other institution reports, preparing, collating and quality-checking all new business documentation in accordance with FAIS, FICA, and internal compliance requirements

• Ensure accurate completion of mandates and product-specific application forms, and conduct FICA verification and ensure all client due diligence documentation is complete prior to submission

• Liaise with product providers, platforms, LISPs, and asset managers to facilitate efficient processing, ensuring adherence to service level agreements (SLAs), track application progress, proactively follow up on outstanding requirements and provide regular status updates to advisers and clients

• Resolve administrative and compliance queries proactively

• Ensure correct capturing of fees and investment allocation and maintain accurate client records and update CRM systems in line with regulatory and audit requirements

• Ensure efficient turnaround times and proactive case management

REQUIREMENTS

• Matric / Grade 12 along with at least 3+ years’ experience in the Financial Advisory Industry (not Banking)

• Excellent telephone manner and fully proficient in English

• High efficiency and speed in MS Word and MS Excel

• Experience in an IFA   (Independent Financial Advisory)   Firm

• Experience in a Category 2 Investment Advisory / Wealth Management Firm

Interested?

Please email Andrea Galloway:  andreag@srgfp.co.za

Correspondence will only be conducted with short listed candidates.

Should you not hear from us within 14 days then please consider your application as unsuccessful