Front End Manager

Introduction

Our large well-known store in Durban is looking for a dynamic and skilled Front-end Manager to join their team.

Purpose:  As a Front-end Manager, you are responsible for the complete supervision of staff in the front-end department. Ensure that staff provide excellent customer service as well as resolves complaints and issues.

Duties & Responsibilities

• Ensures that staff are up to date with time and attendance.

• Provides input on recruitment of new staff and conducts on-the-job training and coaching to the team.

• Contributes to team effort by accomplishing related results as needed.

• Hosts daily meetings to motivate and drive high morale amongst staff to create an effective and efficient staff force who ensures and engages in positive customer experiences.

• Protects employees and customers by providing a safe and clean store environment.

• Maintains the stability and reputation of the store by complying with legal requirements.

• Complete management of the pension monies; balancing, reconciling and settling.

• Capturing and verification of documentation; declaration, petty cash, Tops declaration and balances Lotto.

• Processing payments of fresh produce suppliers; ensure payments are actioned timeously and accurate payments are made to relevance suppliers, balances monies and conducts reconciliation.

• Placing orders of specified products for the store and liaising with the relevant suppliers to attain best prices.

Desired Experience & Qualification

Competencies

• Proficient in MS Office Applications.

• Experience in a retail environment will be advantageous

• A people’s person’s personality as the role is customer facing

• Matric is compulsory

Experience

• Minimum 2 years’ experience as a Front-end Manager

Package & Remuneration

Market Related