Front Desk Coordinator PE
Staff Unlimited · Gqeberha, South Africa · From 15000 to 15000 (Basic) - Monthly
Posted 20 August 2026
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Front Desk Call Centre Agent Our client is seeking experienced Call Centre Agents to join a fast-moving business in Port Elizabeth. The successful candidates will operate in a high-risk, fast-paced environment where accuracy and exceptional client service is expected. The ideal candidate will be calm under pressure, professional in their approach and able to handle urgent and sensitive client queries while adhering strictly to company procedures and risk protocols. Job Location: Walmer, Gqeberha
KEY RESPONSIBILITIES
- Manage all incoming calls in a demanding, fast-paced environment.
- Be able to think on the spot and resolve issues
- Calmly resolve difficult or challenging conversations while maintaining a high level of client service.
- Provide accurate information and appropriate solutions to clients.
- Maintain accurate and up-to-date call records, customer information and follow-up actions .
MINIMUM REQUIREMENTS
- 2–3 years' experience in a call centre
- Excellent computer skills
- Clear speaking voice
- Ability to remain calm and professional over the phone
- Shift work: rotating nights, weekends and public holidays .