Freight Forwarder, Air Export, Sky Services

Main Purpose of The Role

• Processing of export documentation

Minimum Requirements

• At least 3 years experience as export controller in air freight exports
• CargoWise1 or similar systems
• Processing of AWB's, SAD500's, and all related export documentation
• Understanding of industry and related job requirements for freight forwarding.
• Geographical knowledge and familiar with airline routines and capabilities
• Strong organizational & persuasive skills
• Ability to liaise effectively with clients, both telephonically and via e-mail.
• Willingness to work overtime and weekends
• Detail orientated and ability to work under pressure.
• Ability to lead.
• Own transport required

Added advantages

e.g. Skills / Competencies / Other

• Strong communication and relationship building skills, both verbally and written
• Ownership and self motivation, to ensure any challenge is addressed immediately
• and resolved as soon a possible.
• Ability to work under pressure.
• Positive outlook and team player
• Results, quality and detail driven.
• Self-confident and resilient.

Qualifications

• Matric essential
• Tertiary qualifications will be of advantage.

Computer packages

• Office 365 Teams, OneNote, Forms, Outlook, MS Word, Excel, PowerPoint, Outlook Intermediate to Expert skills
• CargoWise1 or similar system will be an advantage.

Duties and Responsibilities

Duties and responsibilities daily, weekly, monthly will include, but not be limited to:

• Processing / issuing of all export documentation : AWB, SAD, Phytosanitary certificate, PPECB, COO's, etc.
• Airline bookings as per rate agreements
• Liaising with clients via e-mail, and telephonically
• Maintaining of bookings lists
• Daily tracking of shipments
• Updating clients on status of shipments
• Daily shipment / warehouse planning
• Liaising with warehouse i.t.o. deliveries / collections