Forwarding Controller
Unitrans · Durban, KwaZulu-Natal
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- An opportunity has arisen for a Forwarding Controller to respond to clients calls and queries. Contact shipping line agents for rates. Receive shipping documentation and dispatches according to clients' requirements.
- Monitors and records receipt of documents. Receive indents and sends to overseas agents. Provide estimates on forwarding services. May assign the work of forwarding assistants/general clerks. Responsible for daily forwarding operations on specified routes.
Minimum Requirements
- Minimum qualification: Grade 12 / Matric / NQF level 4
- Experience in a similar role: Up to 3 years' experience
Duties & Responsibilities
Indent Monitoring
- Receive order from client and/or shipper
- Allocate order to the correct overseas agent
- Check required delivery with client
- Check the readiness dates and cargo details
- Obtain suitable vessel schedules
- Check schedules against carrier rates / transit times and routings
- Allocate carrier and advise agent to place the booking with the carrier or book directly
- Advise agent on how to book i.e. POD Durban/Final destination JHB etc.
- Ensure instructions are in place for seaway B/L on MBL • Monitor space availability / liaise with carriers' offices in relevant origin office in order to obtain space needed
- Monitor approvals from clients in order to load where needed some cannot ship without sample approvals
- Arrange release to the same shipper in order for them to collect containers at origin and arrange loading once container released and uplifted
- Monitor via agents at origin and obtain container number in order to monitor loading and transhipment if it is applicable
- If transhipment cargo, once container number has been received, monitor that container loads and tranships as planned • Receive copy of MBL/HBL and debit note once the container is loaded onto the vessel and has sailed
- File all the relevant documentation and Forwarding department will then rate and sign off order for the clearing department to invoice
- Double check invoices if sent back by clearing department for incorrect rates applied
- Receive copy telex release if needed to release HBL in order to release without the original
- Update clients weekly/daily on their orders
Groupage/Handover
- Receiving pre-advises of handover shipments from the agents register on shipshape
- locate clearing agent and advise them of shipment
- Monitor arrival and trans-shipment of containers
- Overseeing the requesting ANF's / charges from shipping lines
- Check if the ANF's prior to being sent to the local clearing agents
- Do invoices prior to being finalized and send to local clearing agents
- Assist local and foreign agents with follow up's on telex releases with carriers on master bills of landing
- Doing shipping line delivery instructions
- Monitoring the unpack with local agents
- Check that rates are invoice by carriers and NVOCC's according to the agreed tariff
- Arrange payment to carriers and local service providers
- Checking that original HBL is received before release
- Arrange signing off of the release letters in order for goods to be released to local clearing agent
Closing Date
- 2026/10/01