Foreign Exchange Teller

Introduction

There are 2 positions available, Stellenbosch and Kruger International Airport

Duties & Responsibilities

• Servicing customers with holiday or business related travel requirements in line with Company’s, Authorized Dealer with Limited Authority (ADLA) license as mandated by the South African Reserve Bank (SARB) with full adherence to Exchange Control and FIC Regulations, including company’s Risk Management Compliance Program (RMCP) and Operating Procedures.

• Process transactions on company point of sale system whilst up selling and cross selling company’s product, service and digital channel offerings.

• Always provide excellent customer service to ensure customer retention, promoting Company as a trusted brand in the industry.

• Attend to customer queries promptly and perform the relevant escalations where required until resolved.

• Remain up to date with office administration & general housekeeping

• Cash management disciplines, including the daily reconciliation, balancing, control and accountability of all value, as detailed in the operating procedures, policies, employment contract or amendments communicated from time to time

• Risk management and security protocols

• Ensure all cash is accounted for, stocked into the point of sale system and secured in the safe at all times before leaving the branch

• Ensure all daily rates, or as and when updates are deployed, that they have updated correctly according to the new rate sheets and that the rate boards are on and displaying the correct rates

• Adherence to branch opening, closing and End of Day procedures as per the operating procedures

• Ensure all registers are up to date and completed in full daily before leaving the branch

• Verify and ensure that all customer information and documentation is protected and secured at all times.

• Daily Tasks As per Branch opening and closing check list.

• All relevant registers must be kept up to date.

• Identify and requesting of own training needs

Desired Experience & Qualification

• Minimum Matric

• At least 2 years experience in a banking/financial environment

• Mathematical Literacy

• Have reliable transport to and from work

• Customer services orientated

• Computer Literate

• If you do not receive a response within 2 weeks of application, please consider your application unsuccessful

Package & Remuneration

R10 000 + shift allowance + overtime