FMCG – Key Accounts Manager

Reference: CPT005869-Meg-1

Are you a commercially driven Key Account Manager who thrives on building strong client relationships and delivering operational excellence?

This is an exciting opportunity to manage high-value FMCG accounts within a dynamic logistics environment, taking ownership of commercial performance, contract management, budgeting, and client relationships.

You will work closely with key stakeholders to drive efficiency, deliver against KPIs, identify cost-saving opportunities, and create long-term value for both the client and the business. Duties & Responsibilities

REQUIREMENTS

• Grade 12 / Matric qualification

• Practical experience with advanced budgeting and ABC costing

• Relevant tertiary qualification or degree

• Between 5 and 10 years’ experience in operations, logistics, or a related field

• Strong understanding of supply chain operations and processes

• Demonstrated ability to manage changing business requirements and priorities

• Proficient in Microsoft Excel and PowerPoint

• Excellent verbal and written communication abilities

• Strong leadership, relationship-building, and people management skills

• Ability and willingness to travel when required

• Valid own transport is essential

DUTIES

• Lead the annual review and renewal of client contracts, ensuring all requirements are addressed.

• Prepare, manage, and regularly review budgets tailored to individual client requirements.

• Serve as the main point of contact between the client and the Consumer business.

• Build and maintain effective client relationships while ensuring agreed service levels are met.

• Plan and facilitate regular monthly performance meetings and client reviews.

• Ensure operational costs remain aligned with established cost-to-serve models.

• Assist with the implementation and integration of newly acquired client accounts.

• Review and authorise monthly invoices in accordance with contractual agreements.

• Identify opportunities to reduce costs, improve productivity, and increase operational efficiency.

• Monitor financial performance, including P&L results, against agreed KPIs and targets.

• Work collaboratively with clients to identify and deliver opportunities for joint value creation.

• Oversee contract amendments, financial adjustments, and reconciliation or true-up activities.

• Evaluate, review, and negotiate contractual terms with existing and prospective clients.

• Identify potential new business opportunities and contribute to client acquisition and growth.

Salary: R negotiable dependent on experience

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