Financial Advisor - Western Cape

CORE PURPOSE OF THE JOB To market and sell the Bank’s Wealth Management Products within the respective region by providing excellent service to customers and adherence to the Banks policies and procedures. MAIN FUNCTIONS OF THE JOB Wealth Management • Conducts marketing and sales of the unit trust products. • Ensures Wealth Management Sales budgets are met • Provides clients with efficient service and professional advice on the products. Ensure that all applications forms are completed, and correspondence is provided to the Client. • Engage in marketing activities hosted by the Bank • Ensure that regular contact sessions are held with Clients, thereby keeping them abreast of their investment portfolios and explore further investment opportunities with Clients. • Ensure that the relevant forms are submitted to the third-party unit trust company i.e Old Mutual timeously and that all FICA and compliance is done before opening these accounts. • Ensure that the correct advice is given to the client and a needs analysis is conducted in order to ensure that the correct product is recommended. Sales and Marketing • Attend new clients by offering them the Banks Products as well as servicing existing clients and offer additional services. • Meets with clients at their convenience at the Branch or at client’s premises • Markets and sells the Banks products • Acquire new clients by requesting qualified leads from existing clients, other departments and leads generated internally or by customer service • Conducts a needs analysis on products and services in order to make recommendations to clients. • Offers advice to clients based on their wealth management needs • Ensures all requirements are met in order to conclude the transaction Client Relationship • Developing constructive and cooperative working relationship with clients, and maintaining them over time • Attends to all clients’ Wealth requests and queries • To ensure that existing clients are contacted annually to discuss their portfolio and assist with any requirements. • To ensure existing clients are managed and cater for ad hoc requests. • Provides an efficient and effective service to all clients at all times in order to promote the Banks services • Manages/Handles difficult client queries via face-to-face communication with walk in clients or by visiting clients and addresses client concerns by listening to any concerns/complaints in an efficient and appropriate manner in line with the professional image of the bank and providing an effective solution to the benefit of both the bank and the client Administration • Maintain a client visit register on SharePoint by updating information weekly • Ensure that all administration regarding information meets FAIS and FICA legislative requirements. • All sales must be recorded in the schedule on share point as and when new business is concluded. • Follow up with the unit trust companies in order to ensure that the business is recorded accurately