Field Marketer / Sales Representative

Duties & Responsibilities

Field Marketer – Eastern Cape Location: Mthatha, Eastern Cape Area Covered: Mthatha, Lusikisiki, Bizana, Maclear, Port St Johns, Tsolo Reporting To: Area Manager

We are looking for a driven and customer-focused Field Marketer to join our sales team in the Eastern Cape. The role is responsible for servicing existing customers, developing new business and growing sales across the designated region. The successful candidate will be required to build strong customer relationships, identify new business opportunities, achieve sales targets and ensure excellent merchandising and customer service standards. Key Responsibilities: Customer Service & Account Management

• Service and maintain strong relationships with existing customers. • Understand customer needs and provide appropriate product recommendations. • Collect and communicate customer feedback. • Ensure merchandising standards and store layouts are maintained. • Resolve customer queries and complaints promptly and effectively. • Build and maintain long-term customer relationships. Business Development & Sales

• Achieve agreed sales targets and business objectives. • Maintain and grow sales within the designated territory. • Identify and develop new business opportunities and open new accounts. • Expand the customer base through various routes to market. • Build brand visibility and negotiate for the best possible space and product exposure. • Identify opportunities to increase sales and market share. • Monitor competitor activity and market trends and communicate relevant insights to management. Sales Administration

• Maintain regular communication with the Area Manager. • Record daily customer interactions and activities on the CRM system. • Compile and analyse sales figures and report any shortfalls or concerns. • Manage customer returns and assist with resolving related queries. • Complete relevant claims and administrative submissions, including mileage/odometer readings, sales reports and petrol claims. • Assist with trade shows and deliver stock when required. • Collect customer payments and ensure these are deposited appropriately. Minimum Requirements

• 2–3 years’ experience in sales, merchandising, route sales, FMCG or retail sales.
• Proven track record of achieving sales targets.
• Previous experience servicing customers and/or developing new business.
• Valid Code 8 driver's licence .
• Strong communication and negotiation skills.
• Excellent relationship-building and customer service abilities.
• Ability to work independently and manage a designated territory.
• Willingness and ability to travel extensively throughout the Eastern Cape territory.
• Must be based in Mthatha.