Field ICT Technician REF NO: HR 4/4/7/96
The Department of Employment and Labour · Mpumalanga
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CENTRE : Provincial Office: Mpumalanga
REQUIREMENTS
- A Three-year National Diploma (NQF)6)/Undergraduate Degree (NQF7) in Information Technology / Information Systems plus a valid drivers' licence.2 years' functional experience in the ICT field /environment/ technical support environment with understanding of network connectivity technologies.
- Knowledge: Technical standards/procedures, End user support procedures, operating systems, Active Directory, back up technologies and processes, ICT Service Management Processes, Departmental Policies and procedures, Batho Pele Principles
- Skills: Communications, Analytical thinking, Process Improvement, Leadership, Good interpersonal relation, Listening.
DUTIES
- Provide Desktop and Printer support, Provide Call management on Information Technology Service Management System (ITSM), Provide Local Area Network (LAN) Support.