F&I Manager
Hyundai Automotive South Africa · Johannesburg, Gauteng
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Start free — we apply for you →About the Role
- As an F&I Manager, you will play a vital role in the automotive finance sector, focusing on the front-end processes of vehicle sales. You will be responsible for overseeing financing options, warranty products, and insurance offerings for customers, ensuring a seamless and compliant experience that enhances customer satisfaction and drives profitability for the dealership.
Key Responsibilities
- Facilitate the sale of finance and insurance products, ensuring customers understand their options and benefits.
- Develop and maintain relationships with lenders, ensuring competitive rates and terms are available for customers.
- Review and analyze customer credit information to determine suitable financing options.
- Ensure compliance with all relevant laws and regulations regarding automotive financing and insurance.
- Train and mentor sales staff on finance and insurance processes and products.
- Prepare reports on finance and insurance sales performance, identifying trends and opportunities for improvement.
- Address customer inquiries and concerns regarding financing or warranty processes in a professional manner.
- Collaborate with the sales team to achieve dealership goals and enhance customer experience.
Requirements
- A relevant qualification in finance, business administration, or a related field is essential.
- Demonstrable experience in a finance and insurance management role within the automotive industry.
- Strong understanding of finance and insurance products, including warranty and insurance options.
- Excellent negotiation and communication skills with the ability to build rapport with customers and lenders.
- Proven track record in achieving sales targets and enhancing customer satisfaction.
- Strong analytical skills and attention to detail in financial documentation and compliance matters.
Preferred Qualifications
- Certifications such as F&I Certification or other relevant industry qualifications are advantageous.
- Experience with dealership management systems DMS is preferred.
- Familiarity with South African automotive regulations and financing practices.
- Previous experience in sales or customer service roles within the automotive industry is an asset.
Closing Date 31 August 2026