Facilities Administrator
CBRE Excellerate · Johannesburg, Gauteng
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Start free — we apply for you →Main purpose/objective of the position
- Being the primary contact/liaison for the supplier's administrative personnel
- Telephonically and E-mail
- Manage and resolve client/supplier complaints/queries and request
- Ensuring that the Suppliers invoices are
- Uploaded in the correct format
- Completed according to the set guidelines communicated to the Suppliers
- Data verified and checked – and moved to the correct next level
- All approved invoices processed and send to the client.
- Statistics is maintained of all transactions for the day
- Records are being kept saved on the central Knowledge drive
- Follow up and drive vendor invoicing to targeted KPI
- Maintain good long-term customer and client manager relationships.
Decision making authority
- Has the authority to execute all Key Performance Areas as stated on this form and in line with the Company approval framework and client policies and procedures.
Experience / Education
- Minimum of Grade 12 or degree
- 2-3 year's relevant experience in invoicing and end-user support
- Experience within the Facilities Management field is essential
- Strong technical knowledge of Retail experience will be preferred
Skills required
- Computer literacy; Infor EAM; MS Office - Excel and Word; Outlook; Administration Skills; Time Management; Telephone skills.
Knowledge required
- Contract Management SLA Suppliers etc.; Financial principles / processes costings Policies and procedures Preparation of reports, including dashboards, Administration skills, Communication skills
Competencies required
- Assertive; Tolerance for Routine; Communication Fluency in languages appropriate to target client community; English and Afrikaans essential
- Systematic Thinking; Methodical; Tolerance for stress; Drive and productivity; Teamwork and Co-operation; Customer and Quality Focus; Accuracy
Major drivers of work volume
- Client demands and expectations, number of work orders, size of regions
Interface / relationships with
- The incumbent will be based an office environment, Normal working hours will apply Overtime work will be required from time to time in line with the Group overtime policy
- Ability to function well under high pressure and client demand
- Ability to work overtime at short notice
Closing Date 04 September 2026