F & I Business Manager Western Cape: Paarl

Key Responsibilities

• Manage all F&I activities across new and pre-owned vehicle sales.

• Present and sell finance, insurance and value-added products to customers.

• Process finance applications and liaise with financial institutions to secure approvals.

• Work with VAPS products to maximise income opportunities and departmental profitability.

• Ensure all finance and insurance documentation is accurate and completed in line with legal and compliance requirements.

• Maintain strong relationships with customers, banks, finance providers and insurance partners.

• Ensure customers understand the finance agreements, insurance products and associated terms.

• Monitor departmental performance and contribute towards achieving profitability targets.

• Work closely with the Sales Department to facilitate a smooth and professional vehicle handover process.

• Provide guidance and direction to the F&I Assistant where required.

• Maintain high standards of customer service, ethical selling and administrative accuracy.

Minimum Requirements

• Matric / Grade 12.

• Proven experience as an F&I Business Manager within a motor dealership.

• Relevant F&I qualifications and regulatory accreditations.

• RE5 certification

• NCA accreditation

• Business (COB) training completed

• CPD hours up to date

• All relevant FAIS regulatory requirements and Fit and proper criteria met and maintained

• Strong knowledge of vehicle finance, insurance products, VAPS and dealership compliance procedures.

• Experience handling finance transactions for both new and pre-owned vehicles.

• Strong sales, negotiation and customer service skills.

• Commercial awareness and the ability to maximise departmental profitability.

• Excellent communication, organisational and administrative skills.

• A valid, unendorsed driver's license.

Advantageous

• Experience working with Alphera.

• Key Individual status.