External Sales Person – Technical Sales

Key Responsibilities

• Build, maintain and develop strong relationships with existing customers, distributors and installers.
• Conduct regular customer and distributor visits to ensure excellent service levels and identify further business opportunities.
• Conduct distributor audits and ensure products, displays, brochures and promotional material are accurately represented and kept up to date.
• Identify commercial sites such as residential complexes, business developments and office parks, and arrange meetings with relevant decision-makers.
• Present and promote technical access-control solutions to new and existing clients.
• Drive new business development and actively research and generate leads for new customers.
• Work towards and contribute to achieving monthly branch sales targets.
• Develop and implement distributor and area sales strategies to support business growth.
• Provide structured and detailed customer visit and call reports to the Branch Manager.
• Plan, coordinate and deliver product presentations and customer training sessions.
• Remain up to date with new and existing products, industry developments and competitor activity.
• Provide market intelligence and feedback relating to competitors, pricing, new products and marketing opportunities.
• Address product-related queries and customer concerns, ensuring that issues are escalated and resolved appropriately.
• Assist with internal sales activities, including order processing, customer queries and complaints when required.
• Ensure that existing and prospective customer information is accurate and maintained on the company database.
• Work closely with Marketing, Sales, R&D and Technical teams to ensure effective customer service and communication.
• Assist the technical department with occasional site visits to assess product failures or incorrect installations.
• Participate in team meetings and contribute to effective inter-departmental communication.
• Support business development activities including marketing initiatives, promotions, training and geographical area expansion.
• Assist with ad-hoc operational requirements such as stock takes and deliveries when necessary.
• Maintain a professional image and ensure that all departments are represented positively to customers.

Minimum Requirements

• Matric / Grade 12 . • Basic knowledge and understanding of electronic and/or mechanical equipment . • 1–2 years' experience in a technical sales environment , preferably involving business development, customer engagement and negotiations. • Proven sales experience with a strong focus on customer service and relationship management. • Valid driver's licence . • Own reliable vehicle. • Computer literate, particularly in MS Office . • Exposure to a recognised ERP system. • Strong technical aptitude and ability to understand and communicate technical products and solutions. • Ability and confidence to conduct customer and product training. Please note that only suitable candidates will be contacted.