External Account Manager

The External Account Manager is a key driver of business growth within the Commercial Sales Division, specifically in the Eastern Cape region. This role is responsible for building and maintaining strong, long-term relationships with customers, ensuring their needs are met, and expectations are exceeded. By serving as the primary point of contact for clients, the External Account Manager will foster trust and loyalty, while also identifying new business opportunities to expand the company’s customer base. With a focus on driving revenue growth, this position requires a deep understanding of the company’s products and services, along with a keen awareness of market trends and competitor activities. The ideal candidate will have a proven track record in sales or account management, excellent communication and negotiation skills, and the ability to work in a fast-paced, target-driven environment. Success in this role will contribute significantly to the overall growth and success of the company.

Responsibilities

Achieve monthly sales targets

Achieve Quarter on Quarter and Year on Year Growth

Establish and grow a new client base within the Commercial sector

Maintain new and existing client relationships by regular visits and interaction

Develop sales plans in line with specific accounts

Manage the sales process

Maintain current client database and forecasts

Deliver product presentations and entertain clients

Generate sales leads and constant follow ups on pipeline opportunities

Identify sales opportunities to market products and the company

Compilation of all quotations – with the aid of an internal sales resource

Following up on quotes and converting to orders

Attend product training and events

Processing and administration of relevant sales documentation

Keep up to date with relevant product knowledge and training

Requirements

Minimum of 5 years of experience in External Sales

Minimum of 3 years of account management experience within the Commercial sector is preferred

Experience in distribution is advantageous

Established network at various levels within the reseller and end-user sector

Sales experience within the IT industry will be advantageous

Strong knowledge of IT Enterprise products is essential

Travel required both locally and regionally

Matric, preferably with mathematics

A tertiary qualification and/or a relevant diploma in Sales, Marketing, or IT will be an advantage

Intermediate skills in MS Word, Excel, Outlook, and PowerPoint

Proven sales skills/ability with a strong abilit

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