Experience Design Head
Capitec Bank · Stellenbosch, Western Cape
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Start free — we apply for you →Purpose Statement
- To lead organisational transformation by driving strategic Experience Design leadership and embedding human-centred design practices across the enterprise and through the Centre of Mastery.
- To establish and evolve the vision and direction for Capitec's Experience Design discipline in alignment with business strategy and brand value, building and nurturing a world-class capability that delivers measurable business impact, while creating exceptional, innovative user experiences across all channels through robust design standards and practices.
Education Minimum
- Bachelor's Degree in User Experience / User Design or Information Technology - Computer Science
Education Ideal or Preferred
- Certification in Management or Other
Knowledge and Experience Experience:
- Experience managing large, distributed UX teams
- Strong background in digital product development
- Experience with enterprise-scale design systems
- Competence in setting standards, managing processes and driving continuous improvement.
Knowledge
- Deep understanding of business strategy and product development lifecycles
- Deep understanding of UX principles, design thinking and human-cantered design methodologies.
- Familiarity with UX research techniques, usability testing and analytics.
- Awareness of industry trends, emerging technologies and best practices in UX.
Skills
- Analytical Skills
- Commercial Thinking Skills
- Decision making skills
- Interpersonal & Relationship management Skills
- Leadership Skills
- Negotiation skills
- Problem solving skills
- Strategic Thinking Skills