Expeditor

Smith Garb · Johannesburg, Gauteng

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Reference: JHB008162-YP-2

Job Overview

We are seeking a highly organised, analytical and proactive Expeditor to manage and coordinate the end-to-end international inbound supply chain process, from purchase order placement and supplier follow-ups through to shipment coordination, freight handover and final delivery to the warehouse.

The successful candidate will play an important role in maintaining product availability, ensuring on-time deliveries, managing supplier and freight forwarder relationships, monitoring stock requirements and controlling freight and landed costs. This position requires someone with a strong understanding of procurement, international logistics and supply chain processes, together with excellent Excel skills, ERP system experience and the ability to manage multiple orders and shipments simultaneously. Duties & Responsibilities

Key Responsibilities

1. Purchase Order Management

  • Review weekly re-order schedules and identify urgent requirements, exceptions and potential supply risks.
  • Place accurate and timely purchase orders with international suppliers in line with approved requirements.
  • Obtain written supplier order confirmations within 48 hours of purchase order placement.
  • Verify part numbers, quantities, unit prices, agreed terms and expected goods-ready dates against purchase orders and ERP records.
  • Investigate and resolve discrepancies between purchase orders and supplier confirmations.

2. International Shipment Coordination

  • Create and maintain shipment documentation based on confirmed supplier commitments and goods-ready dates.
  • Ensure all relevant purchase order lines, products and quantities are correctly allocated to shipment records.
  • Follow up daily with international suppliers regarding production progress, order readiness and expected collection dates.
  • Maintain accurate shipment information, including goods-ready dates, collection dates, estimated departures, arrivals and current shipment status.
  • Obtain complete and accurate commercial and shipping documentation from suppliers.
  • Coordinate shipment handovers to approved international freight forwarders once the necessary approvals have been obtained.
  • Proactively identify and escalate shipment delays, documentation issues and risks that could affect product availability, costs or delivery commitments.

3. Stock Availability & Order Management

  • Review surplus orders daily and identify orders where quantities exceed current demand.
  • Engage suppliers to cancel or reduce surplus orders where possible.
  • Update purchase orders and shipment documentation following approved order amendments.
  • Escalate surplus orders that have already shipped or cannot be cancelled to the relevant Product Manager.
  • Monitor current and potential future stock-outs and identify orders or shipments requiring urgent intervention.
  • Coordinate additional orders or negotiate earlier supplier release and shipment dates where required.
  • Record revised delivery dates, recovery actions and supplier commitments accurately.
  • Communicate shipment delays and changes in expected delivery dates to internal stakeholders, particularly where these may affect monthly revenue.

4. Freight Management & Cost Control

  • Present shipments expected to be ready for collection within the following seven days at weekly operational meetings.
  • Obtain freight cost estimates from approved freight forwarders.
  • Compare freight quotations against approved supplier freight cost parameters.
  • Update shipment documentation with freight quotations and highlight material cost variances before commitments are made.
  • Ensure freight costs remain within approved parameters and escalate exceptions for authorisation.
  • Monitor air and sea freight costs and support effective cost management across international shipments.

5. Freight Forwarder & Supplier Management

  • Prepare complete shipment handover packs for appointed freight forwarders once management approval has been obtained.
  • Follow up daily with freight forwarders on active shipment progress and delivery timelines.
  • Maintain accurate shipment status updates, exceptions and outstanding actions.
  • Monitor freight forwarder service performance, including delivery timelines, documentation accuracy and recurring service issues.
  • Conduct monthly KPI reviews with freight forwarders and drive corrective actions where necessary.
  • Build and maintain professional relationships with international suppliers and logistics service providers.
  • Drive supplier adherence to agreed production schedules, lead times and delivery commitments.
  • Escalate recurring supplier performance issues with supporting information.

6. Landed Costing & Import Documentation

  • Obtain complete import and freight documentation once goods have been received at the warehouse, or in advance where possible.
  • Investigate discrepancies relating to over-supplies, short-supplies and supplier price variances.
  • Liaise with international suppliers to resolve discrepancies and obtain credit notes or supporting documentation where necessary.
  • Prepare detailed landed-cost calculations per product, supported by relevant supplier and freight documentation.
  • Submit landed-cost calculations to the relevant Product Manager for review and approval.
  • Forward approved costings and supporting documentation to Finance for processing.

7. Supplier & System Administration

  • Maintain accurate supplier master data and ensure all changes are properly supported and processed in accordance with company procedures.
  • Calculate estimated freight cost parameters per supplier on a monthly basis.
  • Review significant freight cost changes with management and update approved parameters on the ERP system.
  • Maintain complete and auditable records of supplier communications, freight forwarder correspondence, approvals, shipment changes and key decisions.
  • Ensure purchase orders, shipment records and costing information are accurately maintained within the relevant business systems.
  • Comply with internal procurement procedures and applicable approval authorities.

8. General Procurement Support

  • Assist Product Managers and management with supplier negotiations and the sourcing of new products.
  • Identify alternative suppliers and support initiatives aimed at improving supply chain efficiency.
  • Maintain strong working relationships with internal departments, particularly Procurement, Product Management, Sales, Finance and Operations.
  • Provide timely updates on shipment progress, delivery changes and potential supply risks.
  • Support continuous improvement initiatives relating to procurement, supplier performance, freight management and operational controls.

Minimum Requirements

  • Relevant tertiary qualification in Logistics, Supply Chain Management, Procurement, Accounting or a related field.
  • Previous experience in procurement, buying, expediting, logistics coordination or international supply chain operations.
  • Exposure to international suppliers and freight forwarders is highly advantageous.
  • Advanced Microsoft Excel skills.
  • Strong general computer literacy and confidence working with ERP-based systems.
  • Good understanding of purchase order management, supplier coordination and shipment administration.
  • Strong numerical, analytical and administrative capabilities.
  • Excellent written and verbal communication skills.
  • Ability to manage multiple orders, shipments and deadlines simultaneously.

Advantageous Experience

  • Experience managing international inbound shipments and import processes.
  • Knowledge of international freight forwarding and import documentation.
  • Experience working with landed costing and freight cost calculations.
  • Exposure to air and sea freight coordination.
  • Experience managing supplier and freight forwarder performance against agreed KPIs.
  • Experience working within a product-based, distribution or trading
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Expeditor at Smith Garb — Johannesburg, Gauteng · JobAlertsZA