EXECUTIVE ASSISTANT TO THE CEO - Durban (Phoenix) | Serco

Introduction

Serco is a leading truck body and trailer manufacturer with operations across South Africa and is proud to form part of the Bidvest Group.

We are looking for an Executive Assistant to work directly with our CEO. This is not a traditional administrative role. We are seeking a highly organised, commercially minded professional who can help drive execution, coordinate strategic initiatives, manage key priorities, and ensure that things get done.

This role offers exposure to senior executives, key customers, business strategy, innovation projects, and cutting-edge technology.

Duties & Responsibilities

Executive Support

• Manage the CEO's diary, appointments, travel, and priorities.

• Coordinate meetings, agendas, minutes, and follow-up actions.

• Screen communications and ensure important issues receive prompt attention.

• Prepare professional presentations, reports, and executive correspondence.

Business Coordination

• Track key projects and ensure deadlines are met.

• Follow up with managers and stakeholders on agreed actions.

• Assist with the preparation of dashboards, reports, and management information.

• Coordinate internal and external meetings, events, and customer engagements.

Technology & Process Improvement

• Utilise Microsoft Copilot and modern productivity tools to improve efficiency.

• Assist with reporting automation, administration processes, and workflow improvements.

• Coordinate with IT service providers to resolve technology-related matters.

Marketing & Special Projects

• Assist with marketing initiatives and company events.

• Support innovation, strategic, and business improvement projects.

• Undertake research and special assignments on behalf of the CEO.

Desired Experience & Qualification

• Relevant tertiary qualification in Administration, Business, Marketing, Communications, or a related field.

• 3-5 years' experience in an Executive Assistant, Personal Assistant, Administration, Marketing, or similar role.

• Advanced Microsoft Office skills.

• Experience using Microsoft 365 applications.

• Strong written and verbal communication skills.

• Excellent planning, organisational, and problem-solving abilities.

Advantageous

• Experience using Microsoft Copilot or AI productivity tools.

• Experience creating dashboards and business reports.

• Basic bookkeeping knowledge.

What We're Looking For

You may currently be an

• Executive Assistant

• Personal Assistant

• Office Manager

• Operations Coordinator

• Marketing Coordinator

• Business Support Professional

• Or a highly capable administrator ready to take the next step in your career

The ideal candidate will be

✅ Highly organised and detail-oriented

✅ Proactive and able to work independently

✅ An excellent communicator

✅ Commercially aware with strong business judgement

✅ Technology savvy and comfortable learning new systems

✅ Confident working with senior executives and customers

✅ Assertive enough to follow up and ensure accountability

✅ Able to thrive in a fast-paced, high-performance environment

Why Join Serco?

• Work directly with the CEO of a leading national manufacturing business.

• Gain exposure to strategic decision-making and major customers.

• Be part of an innovative, growth-focused organisation.

• Enjoy a diverse role with significant responsibility and variety.

• Join a business where high performers can grow and advance their careers.