Enterprise Applications Technical Specialist

This position exists to provide technical engineering, administration, operational assurance and techno-functional support across FA's enterprise applications landscape, ensuring secure, resilient and optimised business systems through technical support, integrations, reporting, automation, development and operational continuity. The role contributes to business process optimisation, operational assurance, technical governance and continuous improvement across Finance, HR and related business domains. REQUIREMENTS Enterprise Applications Operations Administer, maintain and support enterprise applications and ERP platforms. Resolve application incidents, problems and technical issues. Monitor application health, performance, availability and capacity. Maintain technical documentation, knowledge articles and system standards. Proactively monitor enterprise applications and scheduled processes to identify and resolve potential issues before business impact occurs. Technical Engineering and Development Develop reports, dashboards, workflows and technical enhancements. Configure automation, integrations and application settings. Develop and maintain APIs, interfaces, scripts and technical solutions. Support application configuration, customisation and continuous improvement initiatives. Operational Assurance and Controls Execute scheduled system health checks, operational audits and preventative maintenance. Verify scheduled jobs, interfaces, integrations and system processing. Monitor application logs, technical controls and exception reporting. Perform configuration, control and operational verification activities. Support audit readiness, evidence collection and compliance activities. Validate scheduled backups, batch processing and interface reconciliations. Security and Access Management Administer user access, security roles and permissions. Provision, modify and deprovision user access for employee lifecycle events. Perform periodic access reviews and Segregation of Duties (SoD) validation. Support security audits, compliance and access governance activities. Backup, Recovery and Environment Management Verify application backups and recovery processes. Support disaster recovery testing and restore validation. Maintain Dev, Test, UAT and Production environments. Coordinate deployments, releases, patching and environment consistency. Validate backup success and recovery readiness through periodic verification. Integration, Data and Reporting Support reporting, dashboards and operational analytics. Troubleshoot integration, reporting and data issues. Support enterprise data quality, reconciliation and reporting initiatives. Business and Functional Support Support Finance and HR business processes through techno-functional expertise. Participate in requirements gathering, solution design, testing and enhancement activities. Assist with business process optimisation and issue resolution. Collaborate with ERP Functional Business Partners on specialist functional matters. Translate business requirements into technical solutions and application enhancements. Vendor and Operational Coordination Coordinate technical activities with ERP vendors and business partners. Support upgrades, patches, production releases and vendor escalations. Participate in planned after-hours deployments, integration testing and production support. Maintain awareness of global enterprise application best practices, emerging technologies, vendor roadmaps and modern platform capabilities. Identify opportunities for automation, optimisation and continuous improvement across enterprise applications.