Enrolment Administrator - JHB

Introduction

MANCOSA, a DHET registered, and CHE accredited private higher education distance education provider, offering undergraduate and postgraduate Education qualifications, has the following vacancy available: Enrolment Administrator Duties & Responsibilities

CORE PURPOSE MANCOSA is seeking an  Enrolment Administrator to provide critical administrative support to our Student Advisors and Student Enrolment Manager. In this role, you will be the engine behind our enrolment funnel, ensuring that prospective student applications are compiled perfectly, systems are kept up to date, and data compliance standards are strictly met to help our team achieve maximum enrolment capacity. CORE FUNCTIONS INCLUDE:

• Application Processing: Efficiently compile incoming prospective student applications, verify them against strict academic acceptance criteria, and process them seamlessly through internal channels.
• Data & CRM Management: Maintain flawless, up-to-date tracking records of applications, enquiries, and waiting lists while filtering out duplicate or unresponsive data.
• Operational Reporting: Prepare and submit accurate daily call records, statistical trackers, and performance reports to management.
• Enrolment Support: Assist with student outreach projects and ensure all initial digital inquiries receive relevant documentation within a tight 24-hour window.
• Event Assistance: Provide logistical and administrative support on the ground during key institutional events, including Open Days, Orientation, Exams, and Graduation.

Desired Experience & Qualification

• Qualifications: Matric/Grade 12 or equivalent is essential. A Diploma or Certificate in Office Administration, Sales, or Marketing is highly desirable.
• Experience: Minimum of one year of experience in an office administration, data capturing, or clerical support role. Experience navigating a target-driven environment is a strong advantage.
• Technical Savvy: High proficiency in Microsoft Office tools (specifically Excel, Word, and Outlook) and experience operating CRM/database systems.
• Key Attributes: Strong focus on data accuracy under tight timelines, exceptional professional communication/telephone etiquette, and a resilient, adaptable approach to changing priorities.