ENGINEERING OFFICE COORDINATOR

Description

About Role

We are looking for a commercially minded and technically capable Engineering Office Coordinator to manage and coordinate the workflow between customers, management, suppliers, purchasing and the workshop.

This is not a conventional receptionist or general administration position. The successful candidate will play a key role in ensuring that engineering jobs move efficiently from the initial enquiry through to completion, delivery and invoicing.

Key Responsibilities

• Receive and coordinate RFQs (Requests for Quotations) from customers.

• Prepare, issue and follow up on quotations.

• Process customer orders and Purchase Orders (POs).

• Coordinate jobs from order stage through to the workshop.

• Liaise with management, customers, suppliers, purchasing and workshop personnel.

• Raise and coordinate purchase orders for required materials and services.

• Track material availability, purchasing and supplier deliveries.

• Monitor the progress of jobs and ensure deadlines are communicated and maintained.

• Coordinate completed jobs through to delivery and invoicing.

• Assist with customer and supplier queries and provide regular updates.

• Ensure all job-related documentation and administration is accurate and up to date.

• Identify delays or bottlenecks and follow up with the relevant parties to keep jobs moving.

• Provide general commercial and administrative support to the engineering operation.

Requirements

• Previous experience in an engineering, manufacturing, machining, fabrication, steel, industrial supplies or similar technical environment.

• Experience coordinating quotations, orders, purchasing and/or invoicing.

• Strong administrative and organisational skills.

• Excellent communication and customer service skills.

• Ability to coordinate multiple jobs and priorities simultaneously.

• Strong attention to detail and accuracy.

• Good computer literacy and experience working with ERP, accounting or job management systems will be advantageous.

• Must be comfortable working with both technical and commercial information.

• Ability to work independently, follow up on outstanding actions and ensure deadlines are met.

The Ideal Candidate

We are looking for someone who is a natural coordinator and problem solver — someone who doesn't simply process paperwork but actively follows a job through the business and makes sure everyone knows what needs to happen, who needs to do it and when it needs to be completed.

A background in precision engineering, machining, fabrication, steel, manufacturing or industrial supplies will be a strong advantage.