Engineer – Voice/Data/Wireless Services- East London

Vox Telecom · East London, Eastern Cape

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Summary

  • We are seeking a hands-on and technically capable individual to join our team as an Engineer – Voice/Data/Wireless Services. The successful candidate will be responsible for installing and maintaining voice, data and wireless services in line with company objectives and procedures, delivering a high standard of workmanship and service to Vox customers. This is a field-based role and may be located in any of our regions.

Responsibilities

  • Install and maintain FttH and FttB routers
  • Install WiFi access points
  • Install and maintain wireless equipment, including Comsol, satellite and Tarana
  • Install, configure and support 3CX voice solutions
  • Conduct site surveys as required, including the safe use of power tools and ladders when mounting equipment
  • Use all testing equipment accurately in the commissioning and maintenance of Vox Telecom products and services
  • Manage customer requirements and resolve queries through to completion
  • Liaise with other departments to address and resolve queries
  • Deliver accurate reports to a consistently high standard
  • Communicate effectively at all levels, and work as an active member of the team
  • Participate in the National Standby rotation for after-hours customer support
  • Work after hours and over weekends when required

Qualifications

  • Matric Grade 12 or N4 Electronics/IT
  • 2 years' experience in VoIP installations and maintenance
  • 2 years' experience in data installations and maintenance, including ADSL, MPLS, VPN and firewalls
  • 2 years' working knowledge of GSM, VoIP, data and customer service management
  • Comfortable working at height, and competent with power tools, ladders and testing equipment
  • Valid driver's licence and willingness to travel to customer sites
  • Proficiency in Microsoft Word, Excel and Outlook
  • Strong communication skills, with the ability to explain technical matters to non-technical customers
  • Ability to work independently on site and as part of a wider team

Preferred qualifications

  • IT Certificate
  • A+ and N+
  • CCNA
  • MTCNA
  • Previous experience in a telecommunications or internet service provider environment
  • Experience with Tarana, Comsol or satellite wireless platforms

Closing Date 28 August 2026

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