EMS Shift Leader Grade 3 to 6

Requirements

Minimum education qualification

• Grade 3: Successful completion of the Intermediate Life Support ILS that allows registration with the HPCSA as an Ambulance Emergency Assistant AEA.
• Grade 4: Successful completion of the Emergency Care Technician ECT programme course that allows registration with the HPCSA as an Emergency Care Technician ECT.
• Grade 5: Successful completion of the Critical Care Assistant course CCA course or National Diploma that allows registration with the HPCSA as a Paramedic.
• Grade 6: Successful completion of the B-Tech Degree that allows registration with the HPCSA as ECP.
• Inherent requirement of the job: Valid code C1 driver's license. Current Professional driver's permit. Current registration with the HPCSA as an AEA, ECT, Paramedic or ECP.

Experience

• Grade 3: 3 years after registration with the HPCSA as AEA.
• Grade 4: 3 years after registration with HPCSA as an ECT.
• Grade 5: 3 years after registration with the HPCSA as a Paramedic.
• Grade 6: 3 years after registration with the HPCSA as ECP. Professional Drivers Permit P/G

Knowledge and Skills

• Competencies knowledge/skills: Excellent knowledge of all levels of Emergency Care protocols. Good communication and interpersonal skills. Computer literacy in the MS Office package. Report writing skills.

Duties

• Provide an on-going supervisory function in respect of all operational issues in terms of HPCSA policies by ensuring compliance and operating thereon.
• Implementation of Operational plans at shift level. Manage all resources allocated to the shift in an efficient manner by ensuring control, monitoring use and reporting deviations and deficiencies. Facilitate on-going administration and Human Resource Management supervisory functions. Responsible for Performance Management and Development System assessment. Respond to mass casualty and disaster scenes and provide advice and leadership in such situations.
• Manage complaints from internal and external sources. Compile reports, conduct investigations when required to do so. Ensure compliance with standard operating procedures and protocols. Effective pre-hospital Emergency Medical Care and response to incidences when required.
• Ensure effective supervision and maintenance of Emergency Vehicles and equipment inline with the Financial and Fleet directives. Ensure effective report writing with regards to accident and incidents reports, loss and theft control incidents and safety incidents. Ensure effective communication with regards to patients, colleagues, other services, and members of the Public.
• Supervise and manage rostered shifts and personnel in line with People Management policies and practices. Provide effective administrative support to the Supervisor when required.