Employee Benefits Administrator
Sygnia Asset Management · Cape Town, Western Cape
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- Sygnia is the fastest-growing multi-management company in South Africa. Join this dynamic company by becoming a part of their Employee Benefits Administration team as a Retirement Fund Administrator.
DUTIES AND DAILY RESPONSIBILITIES
- Following up of monthly contributions
- Managing data received from clients
- Reconciliation, allocation and investment of monthly contributions within the required turnaround times
- Reporting non-compliance with section 13A as well as issue invoices and follow up payment of late payment interest
- Reconciliation and deduction of risk premiums and fund expenses
- Monitor the bank account for the receipt of individual transfers and/or follow up with the transferor fund if not received within a reasonable timeframe
- Reconciliation, allocation and investment of section 14 and individual transfers received from or paid to other retirement funds when required
- Disinvestment and payment of all types of claims within the required turnaround times e.g. divorce, death, retirement, etc
- Checking documentation received for benefits is complete and accurate and following up on outstanding documentation
- Liaising with insurers on risk claims e.g. disability, funeral, death, etc
- Applications for tax directives to SARS
- Review of administration reports for trustees and or management committees
- Assisting the fund accounting team with their preparation of relevant schedules for audit purposes
- Generate and check the annual benefit statements for accuracy prior to distribution to clients
- Investigating and responding to employer and member queries in a professional manner
- Investigating and responding to queries from the accounting, consulting and other relevant team members
- Working closely with all relevant parties, e.g. internal and external consultants, participating employers, trustees, principal officers, fund accountants, etc
- Assisting with other ad hoc tasks that may arise from time to time
ROLE QUALIFICATIONS AND EXPERIENCE
- Diploma/Degree Advantageous
- Minimum of 3 years' experience in Employee Benefits
- Previous experience with umbrella fund administration and/or standalone retirement fund administration
- Working knowledge and experience of Everest administration system advantageous
COMPETENCIES REQUIRED
- Strong attention to detail
- High level of numeracy and accuracy
- Good analytical/ problem-solving skills
- Good inter-personal skills
- Good communication skills, both written and verbal
- Proactive individual, who is willing take responsibility and accountability for allocated tasks
- Excellent organisational skills
- Ability to multi-task
- Ability to work under pressure
- Solid knowledge of the retirement fund industry and legislation