EDO Administrator Assistant Western Cape
Finbond Mutual Bank · Western Cape
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Start free — we apply for you →- The Assistant is ultimately responsible for the day-to-day operating activities of his/her relevant department with regards to user setup and access roles and acts as a relief assistant.
Essential Functions
The employee duties shall include, but not necessarily be limited to
- Continuously manage and monitor branch assistance with user access.
- Processing new users on Nupay.
- Processing existing users.
- Processing user movement.
- Processing pass key.
- Processing access functions roles.
- Assist in AM and branch queries.
- Processing Support calls.
- Update user report.
- Nupay reporting.
Job Qualifications and Requirements
- Matric
- Basic knowledge of Microsoft Excel is recommended
- 1 year experience in a working environment
Skills, Knowledge and Attitude requirement
The incumbent should be able to demonstrate
- An ability to orally communicate in a clear, respectful, honest, assertive and persuasive manner
- Numeracy and literacy abilities to the level that ensures no mistakes
- A flair for administrative organization and detail
- A positive attitude
- An ability to operate a computer and peripherals effectively and at acceptable speeds
- Understanding of the need for urgency when dealing with daily and monthly reports, complaints and qeries
- Acuracy in the maintenance or records and systems
- An ability to converse in at least two languages spoken within the market place
- A compliance to all workplace rules and procedures
- A willingness to undertake duties beyond the confines of your job
- Dedicated and Disciplined
- Attention to detail
- Focussed to the task at hand