E-Commerce / Export Administrator
Company undisclosed · Boksburg, Gauteng · Basic + Benefits
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Maizey's, a proudly South African family-owned company established in 1950, is looking for a detail-oriented E-Commerce / Export Administrator to join our team in JetPark. This role provides administrative support across our Export and E-Commerce departments, covering order processing, courier coordination, stock administration, and customer service.
Duties & Responsibilities
Order Processing
- Process Export and E-Commerce sales orders accurately and timeously
- Process ME orders from GDC, KDC, and GWA
- Verify stock availability before order processing
- Generate invoices and shipping documentation
- Monitor and follow up on outstanding orders
Courier Coordination
- Arrange courier collections and deliveries
- Obtain courier quotations when required
- Track shipments and provide updates to customers and branches
Transfer Orders
- Process branch and warehouse transfer orders
- Monitor open transfer orders and follow up on delays
- Ensure transfer documentation is completed and filed correctly
Stock Administration
- Conduct stock availability checks
- Assist with stock investigations and discrepancy reporting
- Support cycle counts and stock take activities
- Communicate stock shortages to relevant stakeholders
Filing & Administration
- Maintain accurate filing systems for orders, PODs, export documentation, and courier records
- Ensure all records are filed and easily retrievable for audit purposes
- Maintain accurate customer and operational records
Customer Service
- Respond to customer and branch order queries
- Provide order status and shipment updates
Desired Experience & Qualification
- Grade 12 (Matric)
- Relevant qualification in Logistics, Supply Chain, Business Administration, or related field advantageous
- Minimum 2–3 years' administration experience in a logistics, distribution, export, or customer service environment
- Experience processing sales orders and transfer orders
- Experience coordinating couriers and deliveries
- Warehousing, stacking, and storing experience
- Good understanding of stock control processes
- Computer literate (MS Excel, Outlook, ERP/WMS systems); experience on Dynamix AX advantageous
- Strong administrative and organisational skills
- Good communication, people, and problem-solving skills
- Able to work independently and under pressure, with excellent time management
- Excellent disciplinary and attendance record
Package & Remuneration
Basic salary + benefits
Benefits include: Pension/Provident fund and Group Risk Scheme