E-Commerce and Digital Marketing Coordinator (Permanent)

Job Title: E-Commerce and Digital Marketing Coordinator Start Date: 2026-07-02 - 2026-08-01 Vacancy Type: Permanent PTA000409 Sectors: Sales and Marketing Location: Gauteng , Tshwane (Pretoria) Salary: (Market related, Negotiable) Brief: customer service|digital marketing|e-commerce|microsoft excel|online retail E-Commerce & Digital Marketing Coordinator / E-Handel & Digitale Bemarkingskoördineerder 'n Gevestigde kleinhandelsonderneming is op soek na 'n proaktiewe, georganiseerde en kliëntgerigte E-Commerce & Digital Marketing Coordinator / E-Handel & Digitale Bemarkingskoördineerder om by hul groeiende span aan te sluit. Hierdie geleentheid is ideaal vir 'n kandidaat met 'n passie vir aanlynhandel, digitale bemarking en uitstekende kliëntediens. A well-established retail business is seeking a proactive, organised, and customer-focused E-Commerce & Digital Marketing Coordinator to join its growing team. This opportunity is ideal for an individual with a passion for online retail, digital marketing, and delivering an exceptional customer experience. Detail: Sleutelverantwoordelikhede / Key Responsibilities Die suksesvolle kandidaat sal verantwoordelik wees vir die daaglikse bestuur van die aanlynwinkel, insluitend die doeltreffende verwerking van bestellings, afhandeling van versendings en uitstekende kliëntediens. Verantwoordelikhede sluit in die koördinering van koerierafhalings en -aflewerings, terugbetalings, betalingsbevestigings, asook die instandhouding van akkurate produklyste, pryse en webwerf-inhoud. The successful candidate will manage the day-to-day operations of the online store, ensuring efficient order processing, fulfilment, and customer service. Responsibilities include coordinating courier collections and deliveries, processing refunds, confirming payments, and maintaining accurate product listings, pricing, and website content. Die rol behels ook die ondersteuning van sosiale media, e-posbemarkingsveldtogte en ander digitale bemarkingsinisiatiewe. Die kandidaat sal aanlynverkope, kliëntenavrae en veldtogprestasie monitor, gereelde verslae opstel en bydra tot die verbetering van die algehele aanlyn inkopie-ervaring deur sterk kliënteverhoudings te bou. The role will also involve assisting with social media management, email marketing campaigns, and other digital marketing initiatives. The successful candidate will monitor online sales, customer enquiries, and campaign performance, prepare regular reports, and contribute to improving the overall online shopping experience while building strong customer relationships. Minimum Vereistes / Minimum Requirements Diploma of Sertifikaat in E-Handel (E-Commerce), Besigheidsadministrasie, Bemarking, Digitale Bemarking of 'n verwante veld. / Diploma or Certificate in E-Commerce, Business Administration, Marketing, Digital Marketing, or a related field. Minimum 2 jaar ondervinding in e-handel, digitale bemarking, kliëntediens of 'n soortgelyke rol. / Minimum of 2 years' experience in e-commerce, digital marketing, customer service, or a similar role. Vaardigheid in Microsoft Office; gevorderde Excel-kennis sal voordelig wees. / Proficient in Microsoft Office, with advanced Excel skills being advantageous. Ervaring met e-handelsplatforms en digitale bemarkingsinstrumente. / Experience working with e-commerce platforms and digital marketing tools. Uitstekende kommunikasie-, organisatoriese- en probleemoplossingsvaardighede. / Excellent communication, organisational, and problem-solving skills. Sterk aandag aan detail en die vermoë om verskeie take gelyktydig te bestuur. / Strong attention to detail with the ability to manage multiple tasks simultaneously. Vermoë om onafhanklik te werk en doeltreffend in 'n vinnige kleinhandelomgewing te presteer. / Ability to work independently and perform effectively in a fast-paced retail environment. Vlot in Afrikaans en Engels (gesproke en geskrewe). / Fully bilingual in Afrikaans and English (spoken and written). Ideale Kandidaat / Ideal Candidate Die ideale kandidaat is goed georganiseerd, kliëntgerig en het 'n passie vir digitale handel. Hulle beskik oor uitstekende administratiewe vaardighede, is gemaklik met data-ontleding en die monitering van bemarkingsveldtogte, en kan beide operasionele en bemarkingsverantwoordelikhede doeltreffend bestuur terwyl 'n hoë standaard van kliëntediens gehandhaaf word. The ideal candidate is highly organised, customer-oriented, and passionate about digital commerce. They possess excellent administrative skills, are comfortable analysing data and campaign performance, and can effectively manage both operational and marketing responsibilities while maintaining a high standard of service. show more... For more information please contact: Jessica Ferreira Apply