E-Commerce Administrator

Introduction

A growing e-commerce business is seeking a capable and highly accurate   E-Commerce Administrator   to join its Sandton team and support its expanding online marketplace operations.

This is an excellent opportunity for someone who enjoys working with data, systems and detailed processes and wants to develop valuable skills in   e-commerce, marketplace platforms, Excel, data analysis and key account support .

Duties & Responsibilities

• Support the E-commerce Marketplace Key Account Manager with the daily administration of marketplace accounts.

• Create, upload and update product listings.

• Capture and maintain:

• Product descriptions

• Product specifications

• Product images

• Pricing

• Stock information

• Check product listings for missing information, errors and inconsistencies.

• Process marketplace data accurately and within agreed deadlines.

• Prepare regular:

• Sales reports

• Stock reports

• Pricing reports

• Performance reports

• Update spreadsheets and internal tracking documents.

• Assist with stock forecasting by compiling historical sales and inventory data.

• Monitor stock availability and highlight potential out-of-stock situations.

• Assist with marketplace promotions, price updates and catalogue changes.

• Track listing issues, order problems, returns and outstanding queries.

• Communicate with internal departments to obtain product, stock, pricing and order information.

• Perform competitor price and listing checks.

• Follow up on outstanding tasks and ensure identified issues are resolved.

• Learn and operate the back-end systems used across different marketplace platforms.

• Provide general administrative support to the E-commerce Marketplace Key Account Manager.

Desired Experience & Qualification

Minimum Requirements

• Previous experience supporting a Key Account Manager, salesperson or working in:

• Sales administration

• Account administration

• E-commerce administration

• A similar administrative role

• Comfortable working with numbers and large spreadsheets.

• Working knowledge of   Microsoft Excel .

• Willingness and ability to develop more advanced Excel and data-management skills through training.

• Strong attention to detail and a high level of accuracy.

• Excellent organisational and follow-up skills.

• Ability to work with repetitive data without losing concentration or accuracy.

• Comfortable learning new software, systems and online platforms.

• Ability to manage multiple deadlines and prioritise urgent tasks.

• Strong administrative and problem-solving abilities.

Advantageous

• Previous e-commerce experience.

• Marketplace platform experience.

• Experience working with online product catalogues.

• Experience with sales, stock or pricing reports.

• Experience supporting Key Account Managers or sales teams.

The Ideal Candidate

• You are bright, detail-oriented and highly organised.

• You enjoy working with numbers, spreadsheets and structured data.

• You take pride in accuracy and carefully check your work.

• You are comfortable following detailed processes and meeting deadlines.

• You can work with repetitive information without losing focus.

• You are proactive about identifying errors and following up to ensure they are resolved.

• You are willing to learn and develop your Excel and data-management skills.

• You are comfortable learning new software and marketplace systems.

• You are looking to build a long-term career and develop highly marketable skills in e-commerce and data management.

Interested?

Candidates should submit their CV together with a short explanation outlining:

• Their experience supporting salespeople or Key Account Managers.

• Their current level of Microsoft Excel experience.

• The types of reports, spreadsheets or data they have previously worked with.