E-Commerce Administrator and PA (Permanent)

Job Title: E-Commerce Administrator and PA Start Date: 2026-08-07 - 2026-09-06 Vacancy Type: Permanent JHB002582 Sectors: Admin, Office & Support Location: Gauteng , Tshwane (Pretoria) Salary: R 10000 - R 13000 Monthly Cost To Company Employment Equity: EE Brief: administrator|centurion|e-commerce|pa|pretoria east|shopify|woocommerce E-Commerce Administrator & PA Pretoria East Maximum Salary: R13 000 CTC Our established client in the retail industry is looking for a proactive and tech-savvy E-Commerce Administrator & PA to join their fast-paced team. Non-Negotiable Requirements: Previous experience within the retail industry. Experience working with WooCommerce and/or Shopify. Strong communication and interpersonal skills. Tech-savvy with excellent computer proficiency. Experience managing calendars and providing PA support. Detail: Key Responsibilities: Respond promptly and professionally to customer emails, live chats, and phone calls. Answer incoming calls, address customer queries, and direct calls to appropriate team members when necessary. Maintain a friendly, helpful tone while troubleshooting customer issues and delivering exceptional service. Process online order amendments, cancellations, and address updates accurately Manage the end-to-end returns and exchanges workflow (issuing return labels, checking returned stock, authorising refunds or store credit). Use WooCommerce / Shopify to locate orders, check stock levels, and update order statuses. Calendar & Schedule Management: Assist the Head of E-Commerce with calendar scheduling, meeting reminders, and agenda preparation. Help draft internal documents, track ongoing project tasks, and prepare basic reports. Manage occasional personal/professional admin errands and priority tasks as directed. show more... For more information please contact: Shenice Singh Apply