Dynamics 365 Functional Consultant
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- A multinational company that manufactures and sells specialty coatings, sealants, building materials, and related services worldwide is seeking a Dynamics 365 Functional Consultant who will take end-to-end ownership of D365 implementations, managing project scope and collaborating with key stakeholders to align business requirements with optimal technical solutions.
Responsibilities
- Enterprise Support & Triage: Provide day-to-day support for D365 environments across 15 companies and 700+ end users, managing and resolving helpdesk tickets.
- System Enhancements & Reporting: Lead requirements gathering and documentation for new or modified reports and application features.
- Implementations & Compliance: Assist with new D365 rollout projects, resolve application errors or security vulnerabilities, and collaborate with audit teams to maintain SOX compliance.
- Testing & Quality Assurance: Coordinate and execute end-to-end testing, user acceptance testing UAT, and post-implementation support for system updates.
- Training & Documentation: Develop clear user documentation and conduct orientation and training sessions for modified or new functionality.
Minimum Requirements
- Experience: 3–5+ years supporting or administering Microsoft Dynamics AX 2012 / D365 in an enterprise setting.
- Education: Bachelor's degree or Associate's degree with equivalent professional experience.
- Domain Knowledge: Experience supporting manufacturing operations GL, AP, AR, Warehousing, Production, Product Management across large-scale or multi-entity company structures.
- ERP Implementation & Certification: Full-lifecycle ERP implementation experience and D365 Functional Certification.
- Security Administration: Expertise in D365 security role configuration, including Segregation of Duties SoD.
- Data & Analytics: Proficiency with SQL Server query writing, SSRS, and Power BI.
- Add-ons & Project Management: Experience with D365 ISV applications and 2+ years of project management background.