Duty Manager

Requirements

• Valid driver's licence Essential. • Valid First Aid Level 1 Preferred. • Minimum 1 year's previous experience in a similar Duty Manager, Assistant Lodge Manager, Supervisor or hospitality management role. • Previous lodge or safari lodge experience will be advantageous. • Good communication and interpersonal skills. • Good computer literacy and basic administration skills. • Ability to work independently and take initiative. • Ability to handle pressure and remain calm in challenging situations. • Strong guest service skills. • Ability to confidently and respectfully manage staff. Skills & Personal Attributes The ideal candidate will be:

• Energetic and enthusiastic. • Friendly, approachable and positive. • Eager to learn and develop. • A hands-on individual who is willing to dive in and assist wherever needed . • Able to work independently and use their own initiative. • Comfortable making decisions and handling problems in camp. • Able to work well under pressure. • Confident when dealing with staff while remaining respectful and professional. • Able to maintain clear boundaries between work and personal relationships. • A strong team player who enjoys working closely with others. • Adaptable and willing to take on different responsibilities. • Passionate about hospitality and providing excellent guest experiences. • Professional, reliable and responsible. Important Team Environment The lodge operates with a very small team , meaning employees work in close quarters and rely heavily on one another. The successful candidate must therefore have a friendly and positive attitude , be respectful towards colleagues and contribute to a harmonious working environment. The Duty Manager must be able to discern between work and personal matters , communicate professionally and handle staff-related situations maturely. We are looking for someone who will become a valuable part of the team, rather than someone who is only comfortable working within a strict job description. Career Development The Duty Manager will work closely with and support the Lodge Manager and Assistant Lodge Manager , gaining valuable exposure to the different aspects and responsibilities involved in running a lodge. This position is ideally suited to an all-rounder who is eager to learn, grow and develop their career in lodge management . Benefits

• Live-in position
• Meals included
• Provident Fund
• Opportunity to gain broad operational

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