Documentation Administrator
DHL · Cape Town, Western Cape
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- Administer import/ export plans and processes to provide preparation and clearance of documentation through the relevant authorities and guide and advise customers on import/ export operations and regulations in line with business strategy and objectives, corporate guidelines and policies.
Key Tasks
- Under direct supervision, support delivery of import/ export processes and activities to optimize service and performance
- Perform assigned tasks of generally repetitive nature for documentation such as receiving, reconciling, consolidating/ summarizing documents and information
- Undertake data capturing activities, feed data into relevant operating system and set up master data for transactions
- Screen paperwork, update documentation and support in documentation archiving processes
- Execute filing of import/ export entries
- Maintain customer part lists
- Support/ maintain operational systems as per instructions
- Execute back-office duties such as scanning, filing, reporting, etc.
- Collect data to draft reports and updates for performance monitoring to support other team members
- Follow defined processes, systems and methods for delivery of assigned tasks
- Check recurring routine issues faced during delivery, else escalate to supervisor for inputs and guidance
Skills
- Bill of Lading, Business Operations, Customs Regulations, Data Entry, Data Integrity, freight forwarding, Import Regulations, IT Operations, Microsoft Excel, Process Operation
Qualifications & Key Requirements
Education Level
- Vocational/Specialized/Technical/Certification
Experience Level
- Less than 2 years