Doctoral Research Administrator

Introduction

MANCOSA, a DHET-registered and CHE-accredited private higher education distance education provider offering undergraduate and postgraduate Education qualifications, has the following vacancy available: Doctoral Research Administrator Duties & Responsibilities

• CORE PURPOSE The Doctoral Research Administrator plays a key administrative role in advancing MANCOSA’s doctoral research programme support service, with an equal focus on:

•   Supporting the doctoral students' research assessment, progress and throughput. •   Compliance support across the doctoral research lifecycle, and •   Supporting the DBA Administrator, Student Support Administrator, DBA Programme Coordinators, M-HREC administrator, and Senior Research Associates. The incumbent will contribute to providing end-to-end administrative and compliance support across the doctoral research lifecycle. The administrator will oversee and control the:

• student project progress report tracking,
• supervisor onboarding, contracts, and database maintenance,
• supervision progress tracking,
• examination process and tracking,
• ratification process,
• doctoral thesis archiving,
• doctoral research portal and data filing,
• monthly dashboard reporting,
• ensuring on-time, accurate, and report-ready processes for an excellent student experience.

CORE FUNCTIONS

• General Administration, including student support and supervisor onboarding.
• Project progress reports for doctoral students.
• Doctoral examinations.
• Quality assurance compliance .

Desired Experience & Qualification

QUALIFICATION(S) ·        Postgraduate degree. ·        Master's degree is an added advantage. ·        Preferably: Specialisation in business, administration, management, or in cognate fields.

EXPERIENCE ·        2 years of administrative experience. ·        Higher education research experience is advantageous. ·        Working with master's and doctoral students is advantageous.

SKILLS AND COMPETENCIES ·        Excellent written and verbal communication skills. ·        Proficiency in digital admin tools and MS Office proficiency (Word, Excel, PowerPoint, Outlook). ·        Handle difficult postgraduate student cases. ·        Honesty and integrity. ·        Willingness to work weekends ·        Attention to detail. ·        Ability to work under pressure. ·        Conflict resolution skills. ·        Collaborative mindset in a diverse workplace. ·        Project management skills.

ADDITIONAL RECOMMENDATIONS: ·        Must be able to work during weekends when requested. ·        Must be capable of working with visual and auditory input.